Complaint Review: TALK AMERICA.COM - Nationwide
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- TALK AMERICA.COM TALK.COM Nationwide U.S.A.
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TALK AMERICA.COM SLAMMING !!! SIGNS YOU UP FOR SERVICE NOT REQUESTED PALM HARBOR,FLORIDA
*UPDATE EX-employee responds: I am a previous employee of Talk America. I left the company for how they treated me as an employee. But..
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Was sent bill for service I never requested! This company has nerve to bill you for service you never signed up for! I called my local carrier to check my services before and after chatting with a rep on line at www.talk.com. My local carrier tells me that none of my services have been changed even after a recent move in July of this year.
Local carrier tells me all my services have and still are the same since 1999. How does a scumbag comapany get away with doing this SLAMMING? The rep with Talk America kept telling me that my local carrier requested the service change at my request!!! What a crock. Then they threaten you by telling you that bill will be turned into a collection agency if I don't pay. Talk America tells me to pay them and get reimbursed from local carrier!
Hence, why I called local carrier again after chat with on line rep. I even checked local telephone bill and Talk America is not listed for providing any kind of services to my phone line. Well,I just got through filing a complaint with my state public services commision against Talk America. I hope this drt-bag company gets shut down for underhanded business practices like this.
Margaret
Deerfield Beach, Florida
U.S.A.
This report was posted on Ripoff Report on 08/21/2005 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/talk-americacom/nationwide/talk-americacom-slamming-signs-you-up-for-service-not-requested-palm-harborflorida-154463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
I am a previous employee of Talk America. I left the company for how they treated me as an employee. But..
AUTHOR: Crystal - (U.S.A.)
SUBMITTED: Thursday, December 08, 2005
I did work for them for 3 1/2 years and learned a lot while I was there.
I wanted to inform you that in some areas Talk America has to use a LD (PIC Code) through AT&T. So when your local carrier checks the switches, it will not show as Talk America, but as AT&T or another company's lines that they have to use. There are also 10-10 numbers (not sure if you use them) that can direct calls through Talk America and they can use that as a way to sumbit orders to your local carrier to switch your service.
I am not sure if you were referring to them switching just your long distance, but you can also have you local carrier place a PIC Freeze on your account. That is a freeze your long distance or local calling that cannot be removed unless you local carrier has your verbal or written consent.
Hope this helps!
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