Report: #1393035

Complaint Review: Talus Payments

  • Submitted: Tue, August 15, 2017
  • Updated: Tue, August 15, 2017
  • Reported By: annonymous — Amarillo Texas USA
  • Talus Payments
    1125 First AVe
    Columbus , Georgia

Talus Payments Synovous Bank, Columbia Ga Deceptive trade practices Columbus Georgia

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I was contacted at my salon by a Talus Credit card processing representative from Dallas Texas , She said she as referred to me by a friend who is already a customer of Talus.. Not true. She then gave me a "special pricing " deal for a 1 year contract to process my credit cards at .5% on regular signed receipt transactions. .25 cents each on debit cards with customer punched in pin number,  pin based debit free of percetage fees. monthly fee of $12.50. Plus $30 one time set up fee. and free equiptment. Well I have used the machine for 3 transactions in about a month. Equiptment doesn't seem to work properly so I called the 800 number. Operator says the machine will automatically reject pin numbers and require payer to use credit option only for the service I have. He said debit cards will be more expensive for me to process anyway  and that the percentage would actually be 5% and .25 cents per transaction and also reminded me of the "Corporate Fee" ( this is marked through on my contract and written in "Does Not Apply") This is an additional $98 which since I signed up in July will be deduducted from my checking account on Sept 1st. I still don't know how often that fee is taken. I told him I was lied to and I have a signature on those lies. He said "Sorry , you will have to discuss your issue with an account representative, They are only available Monday - Friday from 8-5. Oh and by the way not one penny has been deposited into my checking account as of today. I will be filing with the federal trade commission and the FDIC in the morning. I will continue to call their 800 number to try and resolve this obvious fraudulent contract and unethical trade practice. Beware, Talus Pay, Talus Payments Dallas. Beware, Synovus Bank. I have one address in Columbus GA and 1 address in P.O Box 836795 Richardson Texas 75083. No Individual Names available at this time. 

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