Tan Your Hide TYH refuses to cancel membership when members are in extenuating circumstances... Colorado Springs CO

I was a member back in 2011. I tried to cancel or suspend my membership when I lost my job. They said "No, you're under contract." I got behind on payments and was not allowed to use the facility, so they continued to bill me although I could not tan. We tried to cancel or suspend our contract again when my sons mother became pregnant, once again, even with a Dr.'s note we received a "No, you're under contract." After paying for a membership that we couldn't even use, I reluctantly had to cancel my card so I was not being charged $40 for absolutely nothing. I recently checked my credit report only to find that they are claiming I owe them over $800 for facilities that we were unable to use. Long story short, unless you absolutely know there will be nothing unexpected that would affect your membership, don't sign up and end up in the hole they've placed me. Also while discussing this with friends, I discovered another case where a girl was diagnosed with a skin disorder and could no longer tan, once again, even with a Dr.'s note, she was given the same treatment I received. Not to mention the way I was talked down to by every "customer service" representative I spoke to. I called a shop to see if I could speak to anyone in billing today, and was simply given the number to the collections office.