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Report: #554268

Complaint Review: Tanya Stringer - Pampered Paws - Natural Bridge New York

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  • Reported By: Sally — FPO Other United States of America
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  • Tanya Stringer - Pampered Paws 6316 State Route 3 Natural Bridge, New York United States of America

Tanya Stringer - Pampered Paws Pampered Paws Pet Resort Pampered paws military foster program Natural Bridge, New York

*General Comment: tanya stringer

*Author of original report: Rubuttal - a few facts.

*UPDATE Employee: LIES and more LIES....

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I left my pets with this lady when my husband and I moved to Italy in July of 2009.  She advertised that she was a boarding facility who specialized in long term pet care for military members who were deploying or moving overseas.

The initial care was supposed to be for 1-3 months until my parents were able to pick up the animals and continue their care.  I paid her a full 2 months in advance.

She was very nice when I talked to her.  She said that none of the animals (2 cats, 3 paraqueets, and 2 rabbits) would be any problem.  She had a lovely website www.yourpamperedpaws.com that showed pictures of animals supposedly in her care. She promised monthly pictures and regular updates.  She said my animals would have their own room since she also had dogs and that would stop the dogs from being able to worry the cats and rabbits.

The first thing that should have clued me was that she wouldn't let me see where the pets were actually going to be kept.  She said that was her private home and she didn't allow people back there. I should have left then.

The pictures didn't come. The updates were just - everyone is fine. The first month her camera was broken, the second month just sort of got ignored. The 3rd month I did get some pictures. The cats were held and cowering. The rabbits also held. No pictures of the birds.

By this time things had fallen through with my parents and I asked if the animals could continue to stay with her until we returned to the states (Jul 10). No problems she told me. Thats what she was there for.

I noticed at some point in Nov/Dec that the website was changed and she told me she was closing her business side and just going to the foster program through another website netpets.org. She also said she was continuing her commitment to her current fosters.

In December my requests for pictures were being ignored again. By this time I was getting really worried. Right after Christmas I started insisting on some pictures. The response I got was that the birds, didn't like the flash. The cats couldn't be found most the time and were hiding and the rabbits didn't like to be held.  At this point she also told me I needed to find arrangements by Mar 15 as she was closing and going on vacation April 1.

I called a friend of mine and she agreed to take my pets. She called and made arrangements to get them. At this point my friend was told, one bird was dead and one cat was peeing all over the house, including the stovetop. I had not been informed of any of this.  The cat should have been taken to the vet, and while I understand that in 5 months an animal, espcially a small bird, can die - I should have been told.

When my friend picked up my animals, one cat was soaking wet. Tanya had dumped her under the water since she was now peeing all over herself. Her quote to my friend was "he likes to piss on himself".  There was no towel in the kennel and the cat was soaking (is this how a professional groomer sends an animal home in freezing weather?). The other cat was breathing heavily and shallowly. The rabbits were extremely skinny and sitting in one cage (there were 2 when I dropped them off) on paper with some pellets.  The birds cage had also just been cleaned - they had no food or water and Tanya gave my friend the remains of some finch food.

Everybody was taken straight to the vets. (Countryside in Lowville). One cat was diagnosed with a severe UTI, the other cat has respiatory issues requiring steriods so far. The rabbits are underweight, upon inspection their cage was severly stained from not being cleaned, their food and water containers were actually moldy.

I would not under any circumstances leave my pets with this woman. I would not recommend anyone else do.  The lady looking after my rabbits now, suspects they would have died from starvation had they been left until March. Goodness knows what would have happened to the cats. Who knows what happened to my other bird. Tanya said the birds bit her and she had to wear leather gloves to handle them - who knows what she was doing? They're paraqueets, my son has them perch on his finger and they dont even bite.

This lady should not be allowed to look after anyone's pets. If she's still got your animals then I recommend taking them out of there asap. I wouldn't use her so called grooming facilities either.

 

 

This report was posted on Ripoff Report on 01/14/2010 05:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tanya-stringer-pampered-paws/natural-bridge-new-york-13665/tanya-stringer-pampered-paws-pampered-paws-pet-resort-pampered-paws-military-foster-prog-554268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 General Comment

tanya stringer

AUTHOR: l20 - (United States of America)

POSTED: Sunday, October 31, 2010

i heard when she live in natural bridge  she owned a house she lived in and the one next door and she thought she new it all telling people how things are run and thought her husband was all that cause  he was a cop and  thought she just that and she said one thing and its a state mandate and etc the lady who live in the house next to her was a real creapy she had dogs who died has well chirstine i think her name was and was on the run from the  state food stamp fraud and etc

 

when she owned pampered pet  rescue or something  has well at one time so she a real winner tanya was  did not like her at all i was going to adopt a pet but  her house was not clean

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#2 Author of original report

Rubuttal - a few facts.

AUTHOR: Sally - (United States of America)

POSTED: Tuesday, May 04, 2010

Wow. Let me address a few of these issues - Starting with the fact that I am not hiding  who I am or pretending to be some factitious friend. The Lowville Countryside Vet examined my animals and Im sure they will verify their condition.

I was not told anything about an issue with a child until January after I had begun insisting on some photos of my animals. At this point, and never before, I was told that you had a sick child and wanted to take a vacation in April, therefore I should find something else for my animals by April. If you had said to me that care was unavailable due to a sick child I would have understood that. I took my animals out of there in January, 3 days after you sent that email.

Your business is supposed to be a Not For Profit Agency, catering to long term needs of deployed soldiers. Just because youre nonprofit, does this mean I shouldnt expect good care for my animals? I paid every month for all their expenses. I didnt complain when you put the price up. You made your business Non Profit.

I am the one that feeds Flint River Food. When I dropped the cats off, they had 2 bags with them. I offered to continue ordering that food. You said that since you were a dealer it would be easier for you to use your food which you assured me was as good  quality as mine. I paid every month for all their expenses. I paid whatever the bill was that you forwarded to me every month.

I have 2 cancelled checks dated the day I dropped the animals off. I paid for two months in advance. So how could we have had a 15 day contract? Furthermore, you advertise yourself as long term care for soldiers pets. I dont know any soldiers that deploy for 15 days. We talked about the care lasting 1-3 months and possbily as long as 4. Again, it wasnt until January that any indication was given that you were having any problems caring for the pets.

I did receive one set of photos during the second month of their stay with you. Photos were something we had discussed would be forthcoming every month. I requested photos when I paid my bill each month. If I requested them again, it wasnt because I wanted pictures each week; it was because I didnt get any. One month you did say your camera broke. The next month I was promised them but they werent received. In January you said that the cats were under the bed, the birds were scared of the flash and the rabbits didnt like to be held. These were your reasons? This is what made me realize you didnt want me to see the condition of my animals.

As for your hard drive breaking I dont see how thats my problem? I also notice it didnt stop the bills from getting to me.

My friend does not talk in the manner you portray. She owns cats and many other animals herself. She would never ill-treat an animal.

I didnt know the cats had been kenneled. I have no problem with kennels so long as they are fed properly and taken to vet if needed. When I dropped them off I was told they were going in their own part of the house so they wouldnt be disturbed by dogs. If they had been to a vet you could have stopped any issues with peeing. I left my credit card information with the vet; it really shouldnt have been an issue.

I knew nothing about my sons bird dying until my friend arranged to pick the animals up. She then emailed me and let me know. I do still have all the emails I was sent by you and everything I sent to you. Its a bird; I understand that small animals do die. Sadly though, I believe this was due to neglect and apathy. I would love to see the bill from the exotic vet it was taken to. Where is the nearest exotic bird vet to Ft. Drum? Syracuse perhaps? A vet bill was something I was more than willing to pay for. I still am, if youd like to send it to me.

I hope that anyone reading this information will think twice before leaving any animal in the care of this person regardless of whether its for boarding or grooming. I believe I already showed in the first report the awful care that was shown to my pets.  Her initial rebutal shows the person really has no care for animals at all.  If there were legitimate reasons for the lack of care they would have been solved easily.

This is not somebody who should be dealing with animals. A search of rip-off report will show that she has other issues regarding puppy breeding.

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#1 UPDATE Employee

LIES and more LIES....

AUTHOR: C. Darkin - (United States of America)

POSTED: Thursday, April 08, 2010

Sally Cline... 


You are a peace of work.... I have other words but Tanya would never call you that... 

Maybe you would like to explain to the world a few things you didn't mention in this pile of bullshit....

I helped Tanya's family out in the last few months before they decided to not foster military pets anymore due to the fatal health problems of one of their kids... Ohhh yes you forgot to mention that... You are bitching as they are trying to save a child's life... but hey no mind your d**n parakeet is more important than her kids life... d**n them for not planning for a medical issue and putting you out. 

First.. this was NOT FOR PROFIT.... she was volunteering to watch your pets.... and not getting paid for her time. You only paid for food... expensive food i might add she had shipped in... for the cats (Flint River), Fresh produce was given to rabbits daily.. I know i fed them... The cage that you claim was pissy... mmmmmm that is the way you dropped it off.... within an hour of those rabbits being dropped off.. they where transfered to a huge cage not that small one that should be illegal to keep two rabbits in. They where only transferred back into that cage 10 minutes before pick up... Maybe YOU SHOULD KEEP BETTER CARE OF YOUR PETS. 

Second... I am looking at the contract... which i can post on here if you like that states she was only to look after your pets for 15 DAYS... you totally took advantage of this.. and she was too nice to say no. 

Third.. She did send you pictures.... She has all the sent emails with the stupid pictures of birds ect..... and nasty emails from you demanding weekly emails of photos.. even after she explained that her child was sick and she didn't have time...to do it weekly... ohhh in that time frame her camera did break.. she went and bought a new one JUST TO TAKE PICTURES OF YOUR PETS.  Her hard drive also went twice in that time frame... would you want me to embarrass you with the receipts from DELL on that.???? 

Fourth.... If the person who picked up your pets is your friend... i would be reconsidering your friends.... I was the one who talked to her via phone and arranged the pick up ... and was there....ohhhhh and prepped the pets.... NOT TANYA
she was sitting in a hospital with a kid. 
That FRIEND sat and told me she hated cats and would not have them in her house.. she would kill them before letting that happen... she was going to put those rabbits in -0 F temps out in a barn ... same with the cats... "to fend for themselves" with barn animals... I explained they had been on expensive cat food and indoor pets she laughed and said that YOU DIDN'T HAVE AN F*IN CHOICE , SO IF THEY WERE DEAD WHEN YOU GOT BACK TOUGH SH*T.  
Sounds like a wonderful friend.    

I bathed the cats and blow dryed them.. and NO i am not a pro groomer.... but i wanted them to be at their best  
Yes The cats in the last few weeks where kenneled... due to peeing on her kids beds and other cloths...and she did not have the time to wash, and it is horrible smell. 
The kennels where huge.. 6 feet by 5 feet.. and each had their own... litter boxes , scratch posts and daily cleaning... Yeah what a b***h she was for not letting your cats piss all over her house and kids beds. 

I also have proof that you WERE TOLD ABOUT THE BIRD ASAP..... DON'T LIE.. She emailed you the same day.... and asked if you know how old the bird was... she even paid out of her own pocket for the birds to be examined by a exotic vet... and didn't charge YOU>>>> once again.. I guess she could have just bought another blue bird and you would have had no clue.. what a b***h she was right Sally she was honest with you, she even cried about it.. and was sick to her stomach ????? Sounds more like you are the b***h. 

I would like to see these "Vet Bills" as the animals i released where in better shape then when arrived...

Sally if you had a problem You needed to call her and talk to her not come onto some bull s**t website and bash a family who hit hard times and had to stop offering a wonderful FREE SERVICE to military families..... after 7 years i am sure there has been a few ungrateful self centered a*s wipes like you.... but because of ppl like you.. this family is crashed emotionally with never be volunteering to help military families... YOU LIE and TAKE ADVANTAGE of those who are doing their best. 


So now that you are bashing and trying to harm a family in this way.... you are going to try to shut down and harm one of their owning sources of income to pay those medical bills????? their dog grooming????  What kind of heartless thing are you???? 
YOU knew her child was sick... she gave you months to find another place to put your animals even suggesting another not for profit... remember i do have access to all your emails Sally... and ppl who know the family personally... that also know you! They are disgusted you would do this to a family who has given back this much.

This family owes you nothing.... they where doing this out of the kindness of their heart... not making money... yet you talk about commitments and requirements... like you where paying for profit boarding rates..... 


Sadly... when Tanya found out about this all she could do was cry, and say leave it alone she has bigger problems to tackle, I guess i am more of a b***h.. I am going to forward this too all those mutual friends so they know what kind of person you really are. 





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