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Report: #1149378

Complaint Review: Tara Energy - houston Texas

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  • Reported By: steph — houston Texas
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  • Tara Energy houston , Texas USA

Tara Energy Bad company houston Texas

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Im so disappointed with this company. They charged me for a wrong address light bill. When I found out the representative always talked to me in a defensive way and told me there's no way to get a refund.  

After speaking to several representatives and manager they told me they were able to change it to my correct address and that I should be getting my refund up to a month...  I called every week for an updated and they always ask me to explain everything again...  which seems they never made note on every call I made.. And all they told me was it was in processes...  

On the third week I had to speak with a rude manager which got all defensive like it was my fault on THEIR  MISTAKE ... She said I wasn't getting no refund .... So because of them not accepting their error and checking their recording and not helping me as a costumer ' I end up paying someone's light bill on top of what I paid my apartment people for my light bill.

This report was posted on Ripoff Report on 05/24/2014 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tara-energy/houston-texas/tara-energy-bad-company-houston-texas-1149378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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