Complaint Review: Tax Consulting UK - London Internet
- Tax Consulting UK Internet United Kingdom
- Phone: 44 194 55 84 104
- Web: www.taxconsulting-uk.com
- Category: Financial Services
Tax Consulting UK Zen Offshore Failure to uphold contract, failure to communicate, unprofessional, un-ethical London, United Kingdom Internet
*Author of original report: follow up
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I find this somewhat distasteful and a waste of time that could otherwise be spent more productively, nonetheless I feel compelled to share this experience, both to bring attention to the business practices of Tax Consulting UK and to explain why a reliable offshore incorporation agent you can trust is so important.
After years of a stellar business relationship as a professional intermediary for Professional Offshore, owned by Pat Flynn who is himself a corporate lawyer with 20 years experience and the last 10 years nearly specialising exclusively in offshore, he decided to sell the company. I was personally sad to see him go but felt confident that the new owners of the company that now goes under the title of Zen Offshore (who are a subsidiary of Tax Consulting UK) would continue to provide at least somewhere near the same level of service as previously experienced for clients of our Black Label Offshore IBC package deal.
Well, its been close to 2 months since the change of ownership and I have been made to wait over 6 weeks for a simple review of a clients corporate document set that would take under 30 minutes to do (which Pat would have reverted on in a day or two) and advice of registered address for client to courier documents back. Yes, 2 months for sake of 30 minutes work. Certainly they did get onto accounts receiveables as first priority though
Let me be clear I have followed up numerous times, even called directly and spoke with Lyn Esparon of Zen Offshore, the clients have done everything thats been asked over 6 weeks ago and are simply twiddling their thumbs waiting, waiting, and (probably) wondering what the heck is going on at Zen Offshore..just like I am.
This is the difference between a dedicated professional services provider you can trust, and a sham operation with a pretty website and a dodgy operator at the helm that comes in, takes over and guts an operation to the bare bones, obviously taking the position that clients can just suffer it out. (or leave)
For me its embarrassing, to say the least, to have been dragged into a debacle such as this I thought these days were far behind me! Its cost my clients time, lost opportunity and devalued their experience greatly. Its also cost me business reputation and good will, lost income, a heap of time and now further costs to switch agents to get the work paid for, done.
To all folks reading this, and considering forming an IBC I cannot adequately convey to you the critical importance of having a reliable and professional offshore incorporation services provider that you can trust, especially when the going gets tough. Be sure to do at least a google search to see if there are unhappy clients on the net. You dont want to be in the position to act, have funds ready to invest into profitable investments, having paid for your company and bank account and not be able to move forwards simply because the incorporation agent is too lazy, unprofessional, understaffed and/or unethical to get around to providing you with what youve paid for.
As far as Im concerned, Tax Consulting UK and its subsidiaries are a sham, clients have paid, and clients are not getting what theyve paid for..in fact their needs have essentially
been completely ignored for nearly 2 months.
For anyone reading this, or considering doing business with Tax Consulting UK heed this advice!
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This report was posted on Ripoff Report on 07/31/2011 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tax-consulting-uk/internet/tax-consulting-uk-zen-offshore-failure-to-uphold-contract-failure-to-communicate-unprofe-758951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
follow up
AUTHOR: Adam - (Australia)
SUBMITTED: Friday, December 02, 2011
Well some months later my report founds it way back to Zen Offshore and they've asked me to write a follow up.
Actually Zen Offshore have since picked up the ball, put on extra staff and business seems to be moving forwards as it should. Initial performance was dismal but now I would actually do business with them again on the strength of their recent performance.
As the story has unfolded it seems that Pat Flynn wasnt entirely faultless in all of this either. I would actually do business with Pat again because of the level of service I know he is capable of delivering, but not on the strength of how some of his clients were left in limbo when he sold the client list of Prooc.
I am still to have ever to receive any response to my inquiries submitted to the owner of Tax Consulting UK, much less acceptance any responsibility or offer of an apology. Poor form in my opinion and does not reflect business or personal integrity.


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