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Report: #696314

Complaint Review: tax solutions group - santa ana California

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  • Reported By: J — santa ana California United States of America
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  • tax solutions group 1633 East Fourth Street Suite 202 santa ana, California United States of America

tax solutions group IRS Negotiator SCAM santa ana, California

*REBUTTAL Owner of company: Tax Solutions Group Response

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On or about July 2010, I received a letter from Tax Solutions Group (TSG) of Santa Ana, CA to negotiate IRS issues on our behalf.  When asked how they got our names and address and circumstances, they admitted that they used an IRS database. We were 3 years behind on filing taxes due to a mortgage investment gone awry in FL. Our property manager fled to the Caribbean. TSG proposed a FIXED FEE of $1500 as tax attorneys to negotiate a payment schedule and/or reduction with the IRS.  We needed time to obtain the data and the legal services seemed appropriate.  They also proposed to complete all taxes for a fee of $360 per return.  On or about August of 2010, we were able to provide enough data to complete the 2007 returns using TSG's services, the first of 3 pending returns.  We verified the return prepared by TSG with our regular CPA and discovered that they omitted to port over figures from 2005 and 2006. TSG continued to send reminders that they were in contact with the IRS and that completing the additional returns was necessary. After three months of chasing, we obtained the books and produced data and losses to complete our 2008 and 2009 tax returns using our regular CPA. We subsequently submitted the additional two returns to TSG on or about January 2011 (6 months after TSG took our case).  Two weeks later, TSG wrote and claimed that they could not continue unless we submitted an additional payment of $1000 on top of the contractual $1500 FIXED FEE paid back in July 2010.  When asked for a complete detail of how the original $1500 was spent to justify the deviation from the Fixed Fee: i.e Call logs, calls to the IRS, Case number with the IRS, mail, email, correspondance with the IRS, name of IRS agent spoken to, proposed payment structure to the IRS, rebuttal or counter proposal from the IRS etc... TSG produced nothing substantial to justify the additional $1000, a 66% increase from the $1500 fixed fee stated in their contract.  In summary, TSG scammed us into paying $1500 of legal services that were never performed as a guise to obtain our tax preparation services. When we used a reputable CPA for the remaining 2 returns, TSG claimed that the IRS negotiations required more money in direct contrast to a contract to their fixed fee of $1500.  Tax Solutions Group should be ashamed of themselves.  Don't use their services.  They are NOT tax attorneys, or at the very least, they have not given any evidence that they are able to perform duties as tax attorneys. They only thing they were able to do was prepare a tax return without paying attention to losses from previous returns.

This report was posted on Ripoff Report on 02/16/2011 11:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tax-solutions-group/santa-ana-california-92701/tax-solutions-group-irs-negotiator-scam-santa-ana-california-696314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Tax Solutions Group Response

AUTHOR: Tax Solutions Group - (United States of America)

POSTED: Tuesday, February 22, 2011

 STATE Tax Due for 2007 was assessed at $16,000.00 and TAX SOLUTIONS GROUP reduced to ZERO! Client admits it took him 6 months to get information.  Nobody can protect a client for 6 months when the IRS & State are actively pursuing you. Had we a little cooperation, we could have kept ANY COLLECTION FROM OCCURING. The delinquent taxpayer hired us to immediately protect his interests and obtain a satifying resolution to his tax issues.  We immediately contacted both IRS and State tax agenices and obtained delay in collection.  We assured said tax agencies we would have these delinquent returns to them within 30 days.  Client failed to provide ANY information regarding his past years tax returns.  We were able to obtain an additonal 30 day delay.  Client still would not provide information.  We PROTECTED THEM FOR 4 MONTHS. In November 2010, 4 months later, we prepared the 2007 income tax return.  Client did not provide copies of 2005 or 2006 returns.  No way to determine if there were carry forwards, etc. As a result of clients continued delay, IRS finally levied wife wages. Its been 4 months and we need  to get 2008 & 2009 information to complete returns.  IRS will not release until all delinquent returns filed.  . Client had promised to act quickly numerous times from July to December, still very little info received.  Client, for some reason, has another professional file Power of Attorney.  This automatically negates ours and we cannot communicate with IRS.  His new representitive is at the helm when his wages were levied.  He did not seem to be bothered for those several months his wife was being levied.  This case was closed after he hired someone else and we could not communicate with said tax authorities.  Perhaps had client put in the same effort to complain as getting us his necessary information this would have been resolved months ago.

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