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Report: #579312

Complaint Review: TaxMasters - PATRICK COX - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Shay — Raleigh North Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • TaxMasters - PATRICK COX 900 Town & Country Lane Suite 400 Houston, TX 7702 Internet United States of America

TaxMasters - PATRICK COX Did not complete work contracted to do and will not refund fees Internet

*Consumer Suggestion: where to send complaints

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This is a copy of the last email I sent requesting a refund.


I am once again requesting a full refund of $2,500.00. I hired your service to assist me in filing back taxes and was promised by your sales staff that your company would negotiate a lower tax debt and was promised all would be complete before my marriage March 2009. The first time I emailed you in February 2009 was the first time anyone in your company produced anythingin my case. Not only after researching my tax troubles did no one find 2003 was also not filed, but when 2004-2007 was completed they were rejected by both state and federal. Since there were no W2 or wage transcripts attached to federal, I then had to get those on my own. NCDOR is much more difficult, as I have to complete a 4506 and a $57.00 fee for each year to receive W2's that report my state withholding or those will also be rejected. Your company will not be able to negotiate a lower tax bill as my debt is slightly under $10,000.00. Your company will not be able to negotiate anything as 2003 was not complete.


I have a young daughter to provide for and do not make a lot of money. I am again asking you to do the right thing as nothing in my contract was completed.


This report was posted on Ripoff Report on 03/08/2010 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxmasters-patrick-cox/internet/taxmasters-patrick-cox-did-not-complete-work-contracted-to-do-and-will-not-refund-fees-579312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Suggestion

where to send complaints

AUTHOR: antkojm1 - (United States of America)

POSTED: Monday, March 15, 2010
Apparently there is a US Treasury investigation into TaxMasters.
---
US Treasury Department
Attention:  Agent Farwell
1919 Smith Street
Suite 2270
Houston, TX 77002

----

And a potential class-action suit:

Pam Mitchell
(504) 234-5202

----

Additionally:

If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience.  Signed and mailed letters are often still taken more seriously than an emailed or faxed one.  You should also include any/all supporting documentation/evidence.

This really is needed.  The sooner these agencies receive more complaints about this company, the more they will investigate.

1.  Your state's Attorney General
2.  All of your state's Senators and Representatives (Federal and State)
3.  All of the following:

U.S. Treasury Department
ATTN: Special Agent Farwell
1919 Smith St.
Suite 2270
Houston, TX 77002

Texas State Board of Public Accountancy
333 Guadalupe, Tower 3, Suite 900
Austin,  TX   78701-3900 

Treasury Inspector General for Tax Administration
Hotline
P.O. Box 589
Ben Franklin Station
Washington, DC 20044-0589

Office of the Attorney General of Texas 
PO Box 12548 
Austin, TX 78711-2548

U.S. Department of Justice
Office of Attorney General
950 Pennsylvania Avenue NW
Washington, DC  20530

Internal Revenue Service
Office of Professional Responsibility
SE: OPR, Room 7238/IR
1111 Constitution Avenue NW
Washington, DC  20224

Better Business Bureau of Houston
http://houston.bbb.org/

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

Mayor Annise D. Parker
City of Houston
P.O. Box 1562
Houston, TX 77251


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