NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1421639

Complaint Review: - Pleasanton California

  • Submitted: Sun, January 07, 2018
  • Updated: Sun, January 07, 2018
  • Reported By: Steve — Doe Hill Virginia United States
    4695 Chabot Drive Suite 220
    Pleasanton, California
    United States Tax Pros Tax Pros Deal Scam website stealing money for fraudulent TurboTax software Pleasanton California

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I created an account on to purchase and download a copy of 2017 TurboTax delux software for Mac. Paid $26.95 for the download and then received a file called TurboTax_Deluxe_2017_Fed_Efile_State_MAC_Download.dmg.html. When clicking on the file it brings you to a web page showing Downloads, order ID and the software name Turbotax Delux 2017 MAC. There is no way to download the actual software package and you are just left looking at a web page for the account that you set up. 

You will not get a download of Intuits TurboTax Delux 2017. This is a SCAM and you will lose your money and have no recourse. Paid with my banks debit card, so now waiting to see what else is going to happen.

BUYER BEWARE !!! This is a SCAM !!! You will lose your money and not receive any tax software.

This website is hosted by Rook Media which is headquarted in Switzerland.

Rook Media GmbH

Ed Russell



This report was posted on Ripoff Report on 01/07/2018 10:47 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!