Complaint Review: TCleanse (mytrialsupport.com) Colon XR - Nationwide
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- Author Confirmed
- TCleanse (mytrialsupport.com) Colon XR mytrialsupport.com Nationwide U.S.A.
- Phone: 866-320-0038
- Web:
- Category: Medical Supplies
TCleanse (mytrialsupport.com) Colon XR Charged credit card for items not delivered Florida
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I purchased a trial offer of Colon xR that was offered on the internet. I read the offer completely and thoroughly. It stated the only charge was for shipping of $ 5.95. I received the offer around December 1.
On Sec. 16th, I checked my credit card statement. There was a charge on the statement from TCleanse for 78.84. I called my credit card holder and asked them about the charge. They gave me the number for TCleanse. They said they would send me a dispute form to fill out but it would be best to call TCleanse first.
I called TCleanse today (Dec. 19th). I talked with Anen (that is the name he gave me after I asked him three times). I got the "foreign accent, I can't understand the spelling of your name" routine. Finally, he was able to find my order. He said that I had 15 days from the order date to cancel the order. I never saw that on the order form. I printed a copy but it is at home right now.
Finally, he agreed to cancel the order if I shipped the unused portion of the bottle back to him but said there would be a 30% restocking fee. How can you restock a bottle that's already been opened?
Dave
Southside, Alabama
U.S.A.
This report was posted on Ripoff Report on 12/19/2008 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tcleanse-mytrialsupportcom-colon-xr/nationwide/tcleanse-mytrialsupportcom-colon-xr-charged-credit-card-for-items-not-delivered-florida-403137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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