Complaint Review: TCYonline.com - Internet
TCYonline.com - TCY online math tutoring franchise based in India operating in the U.S.A Internet
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TCYonline aka TCY aka STEPS math tutoring. Offering 24/7 online math tutoring in the U.S. You buy a territory of 100,000 households and you do all the marketing. Expect negative cash flow.
Last Fall (2009) they asked franchisees to pay $5000 each into a "national marketing pool". Luckily no one did. Turns out TCY had no plan on how to spend the money and had not done any test marketing or pilot studies to show RIO. After their failure to convinece franchisees to send them $5000, TCY canceled the campaign. They were not going to spend one cent of their money. They like playing with yours. TCY promised to do a pilot study of online marketing (basically google ad words) and show franchisees the results so they could decide whether to participate in the marketing pool. TCY did not do that.
TCY promised to share leads from the campaign (which never happened) from unassigned territories with their affiliates to help them out since they expected affiliates to pay for 100% of the cost. But then TCY changed their minds about sharing leads and then canceled the campaign when affiliates got disgusted with their attempted $5000 money grab.
Investing in TCY is a great way to lose money.
Basically, TCY gives ZERO support to franchisees. Not a good investment. If you are interested in tutoring, at the minimum go with a company that has a marketing plan that they can articulate to you, some level of marketing support, and has at least one employee based in the US. TCY has ZERO employees based in the US. They don't really know what they're doing in the U.S. market.
Good luck and buyer beware!
This report was posted on Ripoff Report on 11/13/2009 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tcyonlinecom/internet/tcyonlinecom-tcy-online-math-tutoring-franchise-based-in-india-operating-in-the-usa-523407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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