Team Volkwagon Hayward Lied, disappeared and never came back instead of facing me, ran my credit when told not to, sale car from under you hayward California

I dealt with Norma and left sitting around for long periods wasting time, not to mention they showed me a dirty SUV.
I had a pre approval and went there explaining I did not want my credit ran again and wanted to use my deal only.
I was told by Norma this was ok and they needed stubs and then i could sign paperwork. Left sitting so long I had to go and was told i could come tomorrow and sign the documents.
The next day they never called and said they did, then told me they had another buyer but if i get there soon it was first come first serve. I showed up told her i was buy the insurance,
she walked off saying ok and disappeared. When the insurance needed the vin i was told the car was not there and Norma was gone on a test drive. The longest test drive i ever seen,
I left and then was told they were trying to find me another deal. I was pissed I told the liars to not run my credit again.
While most of the staff just sits around. Stay Away