Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #346234

Complaint Review: Technon Digital - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: Manchester New Hampshire
  • Author Confirmed What's this?
  • Why?
  • Technon Digital Secret Location Brooklyn, New York U.S.A.

Techon Digital Techon Aims to under price with the sole purpose of upselling only Brooklyn New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In a nut-shell:
- I called Technon on 5/22/08 to order a GPS unit at the lowest price I've seen on the web for a NIB Garmin.
- Tony at Techon confirmed the unit was NIB and not a "B" model but, stated that he could not take my order and it would be best for me to order on-line.
- I ordered the GPS on-line and thought that I had rcvd a confirmation email but, the email actually asked me to call Techon to confirm my order.
- Techon called me on 5/23/08, around 11 AM, and I endured the most horendous upsell I've ever encountered. Tony told me that the GPS unit would not work unless I bought a memory card at $99. I stated that his statement sounded incorrect and maybe it would be best if I did not purchase the unit. He wanted to cancel the order then, I asked if the unit was (again) new in the box, he replied yes. I said, send the unit. He said you cancelled the order, I said, I did not. He added that I had been recorded as saying I cancelled. I informed him that it is illegal to record the phone conversation without notifying me in advance of our discussion. Then, I pulled a tape recorder out of my desk, placed the call on speaker phone, recited the date and time, and informed him that he was being recorded. (I know, most folks would have just given up at this point but, it was principal at this juncture.) I asked Tony, if he was going to ship the GPS unit to me as ordered, he said yes. I confirmed the amount once again, and ended the call.
- 5/23/08, 6:35 PM, I received the folllowing email:
"We thank you for your order and appreciate you shopping with us .
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We regret to inform you that the order is canceled due to the product being on backorder. when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding."
- Save your time and buy elsewhere!

Bruce
Manchester, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 07/01/2008 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/technon-digital/brooklyn-new-york-11204/techon-digital-techon-aims-to-under-price-with-the-sole-purpose-of-upselling-only-brooklyn-346234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now