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Report: #1243288

Complaint Review: TeeChip AKA ooShirts - Internet

  • Submitted:
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  • Reported By: Kevin K — Colorado Springs Colorado USA
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  • TeeChip AKA ooShirts Internet USA

TeeChip AKA ooShirts steals your money and ignores you Fremont California

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On May 29th, 2015 I ordered a Justice League Hoodie from TeeChip.com Order#55686e0716d3a27d1deab9a6 . After 3 weeks of delays it finally shipped. The tracking info shows delivered on 6/30/2015: DHL Small Parcel: 9261299996389025929083

I of course did not receive it. My mailbox is large and is a locked mailbox. It's not there. So I went to the office. Not there either. Contacted them on 7/1/2015 to report this. They responded in an e-mail:

"Charlie replied:

I can definitely help with that, Thanks for allowing us to be of service.

I am sorry to hear about the frustration you have had with your order as this is not the quality of excellence that TeeChip strives to provide for its customers.

We will be able file a claim on your behalf to dispute this issue. A claims representative will look at your case and contact you about solving this issue.

Is this a resolution that you would like to proceed with? If so, contact us back and we will make sure you get taken care of.

Once again I am sorry that you have not had a good experience ordering from us and we hope to better your situation. If you have any other questions, please do not hesitate to contact us by emailing us back or calling (866) 251-0432. We’re available from 9 AM to 9 PM Eastern Standard Time Monday-Friday and from 9am to 5pm EST Saturday and Sunday.

Highest Regards,

Charlie
Customer Service Representative
support@teechip.com
Teechip"
That is the last thing they've said to me. They refuse to respond to e-mail. Their phone system is a joke and it's impossible to get a human. This company has stolen $41.95 from me. I have filed with the BBB and will be contacting my local Federal office of Consumer Affairs to file a complaint with them as well.

This report was posted on Ripoff Report on 07/21/2015 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/teechip-aka-ooshirts/internet/teechip-aka-ooshirts-steals-your-money-and-ignores-you-fremont-california-1243288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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