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Ripoff Report | Telebrands Review - Fairfield, New Jersey
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Report: #606719

Complaint Review: telebrands - fairfield New Jersey

  • Submitted:
  • Updated:
  • Reported By: peggy — USA
  • Author Not Confirmed What's this?
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  • telebrands 1 telebrands plaza fairfield, New Jersey United States of America

telebrands bark off cant get thru to company fairfield, New Jersey

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When I called to order, I got an automatic ordering line that didn't take the order correctly, so I went to cancel.  I couldn't cancel because the line they gave me was always busy...even after being on hold, it just disconnects.

They sent me a card stating my order is on "back order"

So I finally was able to get thru to cancel.  When I told the lady I wanted to cancel, she just offered me a discount. I told her again I wanted to cancel, she offered me a bigger discount. I again told her I wanted to cancel and report her to BBB. It was only then she allowed me to cancel.

Why must we resort to threats in order to cancel?

This report was posted on Ripoff Report on 05/24/2010 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telebrands/fairfield-new-jersey-07004/telebrands-bark-off-cant-get-thru-to-company-fairfield-new-jersey-606719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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