Telebrands/WhoKnew As seen on TV, Who-Knew Books Much More Than You Bargain For, Hmmm WHO KNEW? Internet

I called to place an order. Of course it's all automated.  I placed an order for (2) who knew books. During the order process it says for an additional $14.00 do you want hardcover books?  I thought yes, hard cover is better than soft cover . So I said yes. All total should have been like $39.00 Dollars. All the other offers for additional books and additinal whatever they were trying to sell I said NO NO NO.  a week later I get 3 boxes of books, each box was its own seperate order number.Some books were soft cover some hard cover and a bill for $282.88 . Which put my credit card over the limit (thank you very much TELE-BRANDS) I called customer service and of course inquired about all the books and the customer service person said you ordered all of them.  I said, no I placed one order for 2 books, but upgraded to hard cover..She said Oh No, hard cover is a seperate order.  I told her that their automated system should probably tell the consumer that.  All she said to me was would you like a discounted price on those orders?  I said NO.. I want to return them ALL.  Now I don't want any of them.  I took all the books to UPS and shipped them back. That cost me an additional $50.00  Im on disability, with a very limited income.  I do Not have $50.00 to toss in the trash (TELE-BRANDS).  So of course now they get to keep what the shipping & handling costs were.