Complaint Review: Telenetwork - Austin Texas
- Telenetwork 5812 Trade Center Drive Suite 100 Austin, Texas United States of America
- Phone: +1.800.580.3355
- Web:
- Category: Internet Service Providers
Telenetwork Still not paid almost 1 month after quitting Austin, Texas
*UPDATE Employee: Never had any problems with teleNetwork
*Author of original report: Finally!
*Author of original report: Still nothing
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I went to work for Telenetwork with hopes of being able to work from home and make good money. They sent me the necessary equipment to do my job and all went well.
This report was posted on Ripoff Report on 12/11/2010 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/telenetwork/austin-texas-/telenetwork-still-not-paid-almost-1-month-after-quitting-austin-texas-670510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Never had any problems with teleNetwork
AUTHOR: Mascondante - (USA)
SUBMITTED: Sunday, June 05, 2011
I work at teleNetwork and I don't recall any time that such an event has happened. Not to discredit the reporter but if it really was that difficult to sort things out it I would find that highly unusual. Going through the proper channels, employees can get their issues resolved. The management are reasonable people.
To clarify on the issue of equipment return/final paycheck below is an excerpt from the policy handbook:
Final Paychecks
Final checks are live and expire in 90 days. With the exception of
WAH agents, live checks must be picked up in person with the return of
all equipment issued and a completed Exit Survey. WAH agents final check
will be mailed to the address on file once all issued equipment is
returned. Equipment issued and returned is documented on the employee
file. San Marcos employees can pick up their final check at 350 Barnes
Drive, San Marcos, TX 78666 and Trade Center employees may pick up their
check at 5812 Trade Center Drive, Suite 100, Austin, TX 78744.
The cost of equipment that has not been returned will be deducted
from the final paycheck or paid for with a cashier's check or money
order. If an employee chooses not to return their equipment or to pick
up their last paycheck within 30 days, teleNetwork will proceed with the
following course of action:
If the check is sufficient, the cost of the equipment will be
deducted from the check. Any reminder will be sent to the Texas
Comptroller of Public Accounts, Unclaimed Property Division.
If the check is insufficient to cover the cost of issued
equipment, the negative balance will be turned over to a collections
agency.
Applicable Equipment Deductions are as follows:
Security Entrance Badge $7
Headset $60
Endpoint (Phone) $175
Quick Connect $15
Ethernet Cable $5
An employee whose resigns their employment will be paid on the next regularly scheduled pay day. If the employee was terminated by teleNetwork and they have the right to obtain their paycheck in advance of the next scheduled pay date, their check will be ready no later than the sixth day after their termination.
#2 Author of original report
Finally!
AUTHOR: Irritated-Consumer - (USA)
SUBMITTED: Thursday, December 16, 2010
I finally received my check after calling them each day asking where it was at. The date post marked on the check wasn't when they said it was going to be sent out, it was actually the day before the first day I called them. Prior to that I had emailed them letting them know I would take legal action if necessary.
#1 Author of original report
Still nothing
AUTHOR: Irritated-Consumer - (USA)
SUBMITTED: Wednesday, December 15, 2010
I've contacted the company and the manager many times. All they say is, well we mailed it on such and such date it should be there, but it's still not. DO NOT WORK FOR THIS COMPANY!
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