Complaint Review: teletrac - Select State/Province
- teletrac Select State/Province USA
- Phone:
- Web:
- Category: Communications & Networking
teletrac never works properly...2 weeks going California
*UPDATE Employee: Teletrac Response
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We've had this POS in our trucks for over two weeks. It freezes, can't communicate or simply places you over 50 miles away than your actual location. Our dispatcher keeps getting varying B.S. lines about this or that software problem but we know that based on how the thing works (ESN and Sat tech) that he is being given a salesmans pitch and that this thing just plain doesn't work. We have placed it side by side with a Garmin GPS and EVERY TIME the Garmin destroys it both in accuracy and in detail. I wish this piece of junk could just go away. It has been nothing but problems since it was installed. d
In addition, thier customer service is utterly sad and wanting in every area. I have been on conference call numerous times and am flabbergasted at how weak thier answers/explanations are.
This report was posted on Ripoff Report on 09/04/2013 04:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/teletrac/select-stateprovince/teletrac-never-works-properly2-weeks-going-california-1081512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Teletrac Response
AUTHOR: Dan M. - ()
SUBMITTED: Friday, September 13, 2013
We are sorry to hear about these issues with your units. I’d like to make sure we can help you get this straightened out as soon as possible. Please email me (dmee@teletrac.com) your business name and the best way to get a hold of you so we can do our best to resolve your issues. Dan Mee, Vice President, Operations, dmee@teletrac.com
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