Complaint Review: TelSeven - OAN Operator Assistance Network - Ponte Verda Florida
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- Author Confirmed
- TelSeven - OAN Operator Assistance Network Ponte Verda, Florida U.S.A.
- Phone: 800-731-7777
- Web:
- Category: Telemarketers
TelSeven Thru OAN Operator Assistance Network ripoff Bogus long distance charges for directory assistance for Nevada 411 Ponte Verda Florida
*Author of original report: Teleseven graciously offers no credit!
*Author of original report: Teleseven graciously offers no credit!
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On 7/22/05, received my Verizon bill. Noted a crammed amount of $7.53 for an alleged one-minute call for directory assistance in Nevada at 702-555-1212. Totally fraudulent billing as I have never dealt with, or heard of, OAN or TelSeven, LLC. Call was showing as occurring at 06:15 A.M on 5/23/05.
Billing section states, "For questions, call 800-944-9646."
I am filing a complaint with FTC as it is obvious just from this site and the number of complaints I found on the web received by the Florida Public Service Commision. I can't call to attempt to get the charges removed as the OAN toll-free number advises their offices are only open Mon thru Friday 0:70 A.M. to 8:00 P.M.
Barry
Bel Air, Maryland
U.S.A.
This report was posted on Ripoff Report on 07/22/2005 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telseven-oan-operator-assistance-network/ponte-verda-florida/telseven-thru-oan-operator-assistance-network-ripoff-bogus-long-distance-charges-for-direc-150933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Teleseven graciously offers no credit!
AUTHOR: Barry - (U.S.A.)
SUBMITTED: Wednesday, August 31, 2005
Well, after calling Teleseven and finally getting a human on the line, she gave me a toll-free number to call for a credit for the charges. The toll-free is not Teleseven but their 'billing company' Operator Assisted Network. They explained that I must have dialed by accident into their "411" call center in Nevada. I asked the rep how I could have done that as I had no way to call OAN to begin with. She replied that I must have misdialed a 10-10- number and got them by mistake. I assured her that we don't ever use 10-10 numbers and that the charge was a ripoff plus numerous other people throughout the U.S. are being ripped off as well by Teleseven. She then offered to give me a credit, which I accepted, and she stated that it would be "a month or two" before the credit was posted on my local phone bill by Verizon. Then I called Verizon to advise them of the credit "receivable" which V set up and then told me to short pay their bill this month by the same amount.
#1 Author of original report
Teleseven graciously offers no credit!
AUTHOR: Barry - (U.S.A.)
SUBMITTED: Wednesday, August 31, 2005
Well, after calling Teleseven and finally getting a human on the line, she gave me a toll-free number to call for a credit for the charges. The toll-free is not Teleseven but their 'billing company' Operator Assisted Network. They explained that I must have dialed by accident into their "411" call center in Nevada. I asked the rep how I could have done that as I had no way to call OAN to begin with. She replied that I must have misdialed a 10-10- number and got them by mistake. I assured her that we don't ever use 10-10 numbers and that the charge was a ripoff plus numerous other people throughout the U.S. are being ripped off as well by Teleseven. She then offered to give me a credit, which I accepted, and she stated that it would be "a month or two" before the credit was posted on my local phone bill by Verizon. Then I called Verizon to advise them of the credit "receivable" which V set up and then told me to short pay their bill this month by the same amount.
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