Tenneco/Ranchero Refuse to fulfill rebate obligation Lake Forest Illinois

I submitted the necessary paperwork to Tenneco, which was received and validated by Tenneco on 14Aug2017.  After waiting the requested amount of time, I followed up with a phone call.  I was told the credit info was sent to Bank of America for processing and issuing of the card, and was given a phone number for Bank of America.  Bank of America had NO record of me anywhere- not my name, the rebate info- NOTHING.  I called Tenneco again and informed them of the lack of info at BofA, and was told it would be corrected. 

I called Tennco again on 9 & 10 Jan 2018 with the promise it would be "escalated" to higher management.  I called again on 26Feb2018 with no further progress.  On 14Mar2018 I called and spoke to a supervisor "Anna" (ID#19438) who informed me that my case had been "escalated" on 06Mar2018.  She then brought on the line "Dory" from Card Services (internal to Tenneco, ph#1-877(or 866?)-855-7201), who assured me my card would be delivered within 7-10 business days.  Anna also pointed out that the card must be run as "credit", and must be used before the expiration date and if not used by then a new card would not be issued. 

I wonder- what are the chances I will receive the card before the expiration date?