Terry Lee Honda New dealer with same old service department tricks Avon Indiana

the first time I met Terry Lee was in 1973 when I purchased my first new car from him.  then 12 years later, he became the GM of the dealership where I was working.  I worked for him twice for a total of about 8 years.  I have known him to be anything BUT a rip off artist.  he prides himself on honesty and integrity and instills that in the people that work for him.  he is in the position he's in today NOT because he's a "minority" owner but due to a great work ethic and ensuring those that work for him do the same.  if all you say is fact, then the only explaination for this is that it was a simple errror with no intent.  to claim that 'they saw a woman coming' only leads me to believe that someone in the past has taken advantage of you and now you're very defensive.  Terry Lee and his employees would never take advantage of anyone.   its unfortunate that you feel this way but I would highly recommend that you call Terry personally.  he WILL take the time to speak with you and after doing so, I'm sure you will understand what a quality individual Terry is.  Best wishes to you!

Sure can tell that paragraph three is automated, the dealership is located in Avon, Indiana, not Indianapolis, Indiana. They are in different counties for crying out loud. I did business with them back in December and had mixed feelings.

The salesman was great, no pressure and straightforward. The finance department and service department has been a nightmare. Sometimes I find it hard to believe that America has produced such low living beings. I pray for the day karma finds them.

I was in there when they first opened. Sales person was so rude that I walked out.

I am the Customer Relations Manager for Terry Lee Honda and feel this report is inaccurate. We have no records of any customer by this name and I have personally interviewed our service staff, none of whom can recall this scenario.

Our standard price to plug a tire is $20. This is a fixed pricing structure and not an arbitrary amount quoted differently to different customers.

As a brand new Honda dealership in Indianapolis, we stand on strong values for customer service and 100% customer satisfaction. We have many positive testimonials from our happy customers and our survey reports to date are at 100% satisfaction for Convenience, Customer Treatment and Value.

I have no contact information to resolve this potential issue with the report generator, but would be happy to do so if they would like to contact me personally. If it is possible that this report was generated as slander by a competitor, I would like to know who to contact for restitution.