Complaint Review: Texoma Neurology - McKinney Texas
- Texoma Neurology Virginia Pkwy McKinney, Texas USA
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- Category: Doctors
Texoma Neurology Does not return phone calls, does not follow up on lab work, inaccurate diagnosis McKinney Texas
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Terrible customer service, horrible bed side manners, gets upset when you want REAL answers, not generic. Doesn't follow up on lab work. Told me my MRI came back fine, but when I read my visit summary, it stated bones in my neck are pressing on my spinal chord.
I'm no doctor, but I'm pretty sure that may be a cause to my leg numbness, tingling. But apparently its not a big deal, cause he didn't even mention it. I had to call the lab for all my results, because the office "never got them" however, hospital stated they faxed 3 times.
They didn't run insurance properly, and aren't sure how that got missed. They gave out personal medical opinions and problems to a friend of mine, who was not authorized to have any info. I'm sure that's against HIPPA laws.
There front desk lady chews gum and sits up front barefoot. Very unprofessional.
I would not recommend anyone at this facility.
This report was posted on Ripoff Report on 04/21/2015 09:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texoma-neurology/mckinney-texas/texoma-neurology-does-not-return-phone-calls-does-not-follow-up-on-lab-work-inaccurate-1223990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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