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Report: #509558

Complaint Review: TGQ*onlinebizkit - Redwood City California

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  • Reported By: Norvell — Little Rock Arkansas USA
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  • TGQ*onlinebizkit 216 Popular Ave. Redwood City, California United States of America

TGQ*onlinebizkit deceived me! I didn't receive any information or products for 1.97. I was billed 79.90. Company refused to refund me. Redwood City, California

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I ordered Tgq online bizkit, after noticing an ad online.  The add stated that for $1.97 that I would receive information on getting started on my own business, I agreed to the amount of $1.97 being charged to my debit card. 

On 09/21/09, Tgq*onlinebizkit, billed my account the agreed amount $1.97.  I did not receive any further information regarding the order.  However, on 09/28/09 Tgq*onlinebizkit, billed my account $79.90.  I called 1-800-497-4988 and spoke with a customer service person. 

After making him aware that I did not receive anything in the mail, neither did I recieve any email confirmation or information regarding ordering the kit.  The customer service worker informed me that I should have logged onto their website and read the agreement that included 79.90 monthly charge for this business kit.  

This is an outrage!  I feel this deceptive and an inconvenience.  I should not have to log onto a website to receive information on a product that I had ordered and did not receive.  Futhermore, the advertisement did not indicate that I would be charged $79.90. 

At such time, I requested to cancel the order.  The customer service person quickly informed me that there were no refunds.  I may cancel the order and won't receive any further monthly billing for the product.  I never received anything from these people! 

I decided to request to speak to a supervisor, I was informed that there was no supervisor available.  I was placed on hold for a brief minute and then disconnected.  I called back right away, and repeated my concern.  The customer service person repeated the same line of the previous person.

I begin to voice my concern regarding the deception in the ad, and questioned why a supervisor was not available, the customer service person hung up on me.  To this day I have not received any product or communication from Tgq*onlinbizkit.  They stole a total of $81.87 from me!  This is heartless and unfair.

This report was posted on Ripoff Report on 10/15/2009 05:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tgqonlinebizkit/redwood-city-california-94061/tgqonlinebizkit-deceived-me-i-didnt-receive-any-information-or-products-for-197-i-509558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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