Complaint Review: TGSCOM, INC., Glockworld.com TGSCOM, INC., Allglock.com, TopGlock.com - Internet Internet
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- Author Not Confirmed
- TGSCOM, INC., Glockworld.com TGSCOM, INC., Allglock.com, TopGlock.com 1449 S. Broadway Street, Green Bay, WI 54304 Internet United States of America
- Phone: 800-518-3808
- Web: TGSCOM.com
- Category: Fishing
TGSCOM, INC., Glockworld.com TGSCOM, INC., Allglock.com, TopGlock.com MidwestHuntersOutlet>com Customer Service Non-Existant , Internet
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Ordered a Daiwa Saltiga Fishing reel. It was in stock when ordered but still took a week to process. When it arrived the box was crushed and the bail was broken.
Call first thing Mon morning and they told me that once the package is shipped it is no longer their responsibility. I would have to order a new reel and file a claim with FED-EX for the original amount of the product.
This basically left me with buying 2 items from them and hoping that Fed-ex would pay me or I would end up paying twice for one bad reel and possibly another damaged delivered reel.
In their defense they did file a claim for me, but then again Fed-ex would not do one from me since I didn't pay for the shipping. Now I have to wait for the decision from Fed-ex who will send a check to TGSCOM then they can refund my purchase.
Customer Service not a quality of TGSCOM or any of the aliases they use.
This report was posted on Ripoff Report on 06/28/2010 03:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tgscom-inc-glockworldcom-tgscom-inc-allglockcom-topglockcom/internet/tgscom-inc-glockworldcom-tgscom-inc-allglockcom-topglockcom-midwesthuntersoutlet-618509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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