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Report: #1243457

Complaint Review: The Active Network Inc - Internet

  • Submitted:
  • Updated:
  • Reported By: Andrew Smart — Highland Utah USA
  • Author Not Confirmed What's this?
  • Why?
  • The Active Network Inc Internet USA

The Active Network Inc Active.com Charged me for a $64.95 membership fee which I did not authorize Internet

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I signed up for a bicycle race using active.com. I somehow agreed to become a active.com premium member. Since you provide credit card information to sign up for the race, they use that credit card information to sign you up for a 30 day trial of their premium service. After the 30 days are up, they automatically charge your card $64.95. I have no recollection of ever agreeing to this, I'm sure if I went back and read the fine print I would see it, so its not a matter of if its legal, I'm sure it is. My issue with it is that it is very deceptive. From other complaints I've read online, the company has to be fully aware of the deceitful practices they are running. According to the Better Businees Bureau, in 2013 they agreed to refund $237,000 in Iowa for the same practice. I believe they are still doing the same thing. I will be issuing a complaint to the Pennsylvania Attorney General's office where my event took place. In addition to getting a full refund, I would like to see active.com held responsible for their deceitful business practices.

This report was posted on Ripoff Report on 07/22/2015 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-active-network-inc/internet/the-active-network-inc-activecom-charged-me-for-a-6495-membership-fee-which-i-did-not-1243457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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