Complaint Review: The Apple Apartments - Irving TX
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My wife and I each have a car. My wife's car is a small car that gets great gas mileage. My car is a SUV that gets bad mileage. We have registered both cars with our apartment complex. My apartment does not have assigned parking.
Because we only use my car in certain circumstances I did not renew it's registration when it expired. It had been sitting in the same spot for around two months. One day when my wife went in to deliver the rent check they mentioned to her verbally that they were going to tow my SUV for expired registration and because it has been sitting in the same very good spot for a long time. They did not give us anything in writing just mentioned it verbally. When I got home that day I got my SUV moved to a very out of everyone’s way spot. It is important to note that the apartment complex does not have problems with not having enough parking spots. [continued below]....
On the November 23rd I received a letter notifying me that The Apple Apartments had Authorized my SUV to be towed on November 17th and that my SUV was impounded and would have to be picked up at my own expense.
Occupations Code 2308.253 (d)(1)(2) states: an APARTMENT COMPLEX may not have a vehicle removed from the parking facility merely because the vehicle does not display:
(1) an unexpired license plate or registration insignia issued for the vehicle under Chapter 502, Transportation Code, or the vehicle registration law of another state or country; or
(2) a valid vehicle inspection certificate issued under Chapter 548, Transportation Code, or the vehicle inspection law of another state or country.
(e) A contract provision providing for the removal from a parking facility of a vehicle that does not display an unexpired license plate or registration insignia or a valid inspection certificate is valid only if the provision requires the owner or operator of the vehicle to be given at least 10 days’ written notice that the vehicle will be towed from the facility at the vehicle owner’s or operator’s expense if it is not removed from the parking facility. The notice must be:
(1) delivered in person to the owner or operator of the vehicle; or
(2) sent by certified mail, return receipt requested, to the owner or operator.
The Apple Apartments never gave me written notice and is now claiming that the tow company put an orange sticker on my car that counts as written notice. This sticker does not count as the written notice the apartment complex is required to provide and towing without 10 days written notice is an illegal towing of my vehicle.
This report was posted on Ripoff Report on 12/01/2018 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-apple-apartments/irving-tx-75038/the-apple-apartments-apartment-property-manager-authorized-an-illegal-tow-of-my-car-irvi-1468595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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