The Auto Warranty Agency AWA did not refund my money from a canceled auto warranty. I purchased a 3 yr warranty 29 Aug 2014 on a 2008 Audi A4 and I canceled it 4 May 2015. Salisbury Maryland

I purschased a 3 yr auto warranty on a 2008 Audi A4  with 63,930 miles. I cancled the warranty because I sold the car. I email the comapany; stating that the final miles were 66,000. The company required me to write ; canceled : 4 May 2015 miles 66,000, sold vehicle and sign my name on the cover sheet of the contract. I recieved an email from Elizabeth Porter stating that "We arre in receipt of your cancellation paperwork. It typically takes between 4-6 weeks to process refund." I nver recieved a refund. I have been calling and leaving messages and no one returns my phone calls. I called the parent company Alpha Warranty services at 1-800-662--5519 that is listed on my contract and they said they couldn not help because it went thru the Auto Warranty agency and sent the refund to them, but I never got my money.The only thing that Alpha Warranty Services provided was a phone number 1-866-892-3711 ext 706 Mr. Van Sellin who do not return calls.