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Report: #613713

Complaint Review: The Bon-ton - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Suzanne — Williamsville New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • The Bon-ton POBOX 15524WILLMINGTON DE 19850 Internet United States of America

The Bon-ton MY ACCOUNT #*** *** *** 06, PAID OLD ACC#*******0806 4/10/2010 40.00 WAS NEVER TOLD BY BON-TON OR MY BILL PAYER MONEY WAS RETURNED, Internet

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HAVE BEEN A CUSTOMER FOR MANY YEARS AND HAVE PAID WITH MY CITI BANK BILL PAYER . PAID ON TIME  4/10/2010 $40.00 CITI STATED POSTED ON MY ACC ON 4/12  NEXT LETTER PAYMENT RETURNED  , WAS NOT NOTIFIED BY ANYONE. RECENTLY IN LAST YEAR MOVED AND DID NOT RECEIVE BILL OR NEW CARD .

I HAVE PAPER WORK TO SUBSTANTIATE MY CLAIM HAVE SPOKEN TO COLLECTIONS DEPT SINCE I RECEIVED LETTER FROM COLLECTIONS DEPT 18003652026 . CITI BANK 18003749700.  I FELT THEY OWED ME MONEY.THE ACCOUNT IS PAID IN FULL AND I WILL NEVER USE IT AGAIN. THEY PUT A MARK ON MY CREDIT . I HAVE SINCE ASKED BON-TON FOR A LETTER STATING THERE IS NO  DEBT  .....I WANT TO KNOW WHY I WAS NOTIFIED THE ACCOUNT WAS INCORRECT.   

CITI BANK CONF 101341626228

COLLECTIONS DEPT 0002116041005774451.CUST SVS #L467  L142  L915

This report was posted on Ripoff Report on 06/13/2010 08:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-bon-ton/internet/the-bon-ton-my-account-06-paid-old-acc0806-4102010-4000-was-neve-613713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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