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Report: #1236281

Complaint Review: The Car Place - Somers Connecticut

  • Submitted:
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  • Reported By: Jason Rochette — New Britain Connecticut USA
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  • The Car Place 115 Main St Somers, Connecticut USA

The Car Place Unsafe car Somers Connecticut

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 According to The Car Place's website, "All cars are safety checked, fully serviced and come with a 60 day warranty. We do complete rigorous safety checks to make sure our cars are in top condition."

 

The car I bought from them had passed emissions, yet the day after I picked it up, I had the check engine light come on due to emissions related issues. I had the problem fixed on my own.

 

The second, and more concerning problem has to do with the fact that they sold me an unsafe car. When I put gas in, there was a strong fuel smell inside and out. I came to find out that there was a hole rusted through the gas tank, and it was leaking gas. That's a serious issue, I believe, that should have been found during the safety inspection. I also had that fixed, by replacing the gas tank, on my own.

 

The third problem I have with them is that they charged me $199 to go to the DMV to transfer the plates over, and they didn't do it. I was called an hour before I was supposed to pick the car up and told that "the DMV couldn't read the insurance information" so they couldn't register the car.

 

I was given three options.

1: Get a new card to him and wait until Tuesday.  I was supposed to pick it up Friday.

2: Get a new card and go to the DMV myself.

3: Put my plates on, bring the car home, and go to the local DMV.

 

I got a card and went myself. He then refused to refund the charge, saying "he did the job." I have since disputed the charge, and he changed his story to say "(I) owed property taxes, so they couldn't register the car" I have documentation to show that is not the case, and am sending it to the credit card company, It's included here because I think that this is all poor business practice and should be known

This report was posted on Ripoff Report on 06/17/2015 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-car-place/somers-connecticut-06072/the-car-place-unsafe-car-somers-connecticut-1236281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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