Complaint Review: The Concorde Collection - Holmes Pennsylvania
- The Concorde Collection PO Box 663 Holmes, Pennsylvania U.S.A.
- Phone: 800-260-4470
- Web:
- Category: Jewelers
The Concorde Collection Failed to deliver ring ordered on May 1st, 2004 no contact regarding availabiity or backorders Holmes Pennsylvania
*UPDATE Employee: Customer Service Response
*Consumer Comment: The Ring And Your Money
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I am very disappointed with The Concorde Collection. I wrote a check dated May 1, 2004--they called to notify me that they lacked a ring size for my ring order--but I haven't heard from them since.
If my ring were back ordered I should have been notified. Now two months have gone by--and I have not been contacted by The Concorde collection to notify me if I will receive a ring at all, or allow me to get my money back.
I paid almost forty dollars for that ring--at this point I feel that they should still send my ring to me and send back my money as well.
I am not pleased with the lack of customer service I have received from The Concorde Collection. I will advise my friends and neighbors not to order their products--because they're more interested in collecting money than serving the consumers ordering their goods.
Shirley
49420, Michigan
U.S.A.
This report was posted on Ripoff Report on 07/09/2004 06:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-concorde-collection/holmes-pennsylvania-19043/the-concorde-collection-failed-to-deliver-ring-ordered-on-may-1st-2004-no-contact-regardi-98203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Customer Service Response
AUTHOR: Kathy - (U.S.A.)
SUBMITTED: Wednesday, September 27, 2006
The Dance of the Butterfly Ring was shipped on June 11, 2004. The customers called on July 8, 2004 claiming non-delivery of the ring. At the customers request, we promptly issued a refund in the amount of #37.50.
#1 Consumer Comment
The Ring And Your Money
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Friday, July 09, 2004
You expect to get the ring and your $40. Give me a friggin break. It never hurts to ask though. I feel for you pain, agony, and suffering.
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