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Report: #662353

Complaint Review: The Cotton Candy Shop - McKinney Texas

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  • Reported By: Nicole — Maine United States of America
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  • The Cotton Candy Shop 2917 Willowdale Ct. McKinney, Texas United States of America

The Cotton Candy Shop Laura Bergmann Thief McKinney, Texas

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 I placed an order on the evening of September 23rd for an outfit for my daughter. For some reason I was only charged $12.00 for the outfit. By the next morning I got an email from Laura Bregmann stating that she didn't know what I did, but my order was $12.00. Well, her site had it listed as $12.00. I didn't make a stink about it and just asked for a refund. I wrote her back and never heard back from her. Then I wrote her again and she explained that she can't just do refunds, that she would have to send me a check in the mail and she asked for my address. I wrote her back with my address. Now weeks have gone by and I have contacted her again. This time I told her I would be filing a complaint if I didn't get my money back. She finally responded by telling my that she had a family emergency and please do not to file a complaint over $12.00 and she would mail the check out.  I am a stay-at-home mom and every penny counts, especially this time of year. I would think she would know that since she is a "stay-at-home mom" herself. I wrote her again a week ago and didn't get a response. It's been almost 2 months and I don't expect to get my money. Nice lady, huh?!

This report was posted on Ripoff Report on 11/15/2010 08:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-cotton-candy-shop/mckinney-texas-75070/the-cotton-candy-shop-laura-bergmann-thief-mckinney-texas-662353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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