The Cove on 44th ave apartments Havent had hot water for a month and ac is leaking horribly bad!!! phoenix Arizona

 I moved here a year ago the first apartment they moved me in was I belive 1032 and after 2 months of back and forth to the office they had no choice but to move us once we got corporate involved due to a bad leak in the ceiling of the bathroom all they did everytime was paint over the spot like 3 or 4 times and then they moved us to the apartment 2089 we have had minor problems up untill 2 months ago when we stopped having hot water and the air conditioning started leaking I've complained several time and they said its a water heater issue I paid rent and have to take showers at my moms because they won't fix nothing everytime I tell them bout the leak and the no hot water they said all they can do is make a work order to the maintenance they told me they can't reimburse the month I paid for its just been hell ever since I've moved here I did a non compliance form through the city of phoenix but haven't heard back yet. HELP