Complaint Review: The Dehner Company - Omaha Nebraska
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- Author Confirmed
- The Dehner Company 3614 Martha St. Omaha, Nebraska U.S.A.
- Phone: 402-342 7788
- Web:
- Category: Manufacturers
The Dehner Company Dehner will not return paid in full boots nor refund my money! Omaha Nebraska
*Author of original report: I'm sorry Jeff but this again is untrue!
*REBUTTAL Owner of company: we tried
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I was a 15 year old girl who scraped up enough mony to order the "world famous" custom fit Dehner riding boots,
only to recieve an improper fitting custom boot. so I sent back to have the boots to be made proper to my leg.
With a note 'DO NOT TOP'!
They sent me an invoice to pay $75 plus postage and handling of $12 for ' topped boots'! ( I will send all this evidence to you if you so desire)
I then called 402-342-7788 and was intimidated by the president ( D.D. Ketzler) who told me to pay for the topping or forget the boots!
I told him that is not what I ordered, he simply ignored me.
I then find out they donated my boots to a pony club. without reinbursing me my money! (as they Say is their policy)
Kimmer123
Outlook, Saskatchewan
Canada
This report was posted on Ripoff Report on 10/25/2007 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-dehner-company/omaha-nebraska-68105/the-dehner-company-dehner-will-not-return-paid-in-full-boots-nor-refund-my-money-omaha-ne-280776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
I'm sorry Jeff but this again is untrue!
AUTHOR: Kimmer123 - (Canada)
SUBMITTED: Monday, March 17, 2008
If you read the first post... I was being forced to pay for topped boots...which I specificaly did not want (as the boots were always too short) I have many saved emails from you catching you in blatant lies over these boots!
Lets face it... the Dehner company welched on its promise of custom boots...I guess you need the money more than we all thought!
If anyone wants the emails to and fro from Jeff (president of Dehener) feel free to email me and ask me for them (zipped file) I will prove he is a rip off artist!
#1 REBUTTAL Owner of company
we tried
AUTHOR: Jeff - (U.S.A.)
SUBMITTED: Sunday, March 16, 2008
This girl ordered these boots in 1980. She sent the boots back in 1988 with new measures, completely different. We altered the boots to the new measures. She refused to pay for the alterations. We donated the boots to our local pony club after a period of time. In 1991, she called and complained about not getting her boots back. We tried to deal with her. We made a new pair of boots to the new measures with the understanding that she would pay for the alterations on the old boots. She did not send in payment for the new boots either. We donated those boots to our pony club after 2 1/2 years.
We tried in good faith the remedy the problem. And this woman took advantage of us twice. We considered this matter closed in 1994. It has been 27 years since she first ordered the boots.
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