Complaint Review: The Electronic Goldmine - Scottsdale Arizona
The Electronic Goldmine Electronic Goldmine ships defective / damaged merchandise with no buyer recourse Scottsdale, Arizona
*Consumer Comment: Outragous Shipping Cost
Very shady business practices. Not only do they sit on orders forever despite their false advertising to the contrary. But when (not if) they ship you defective merchandise the response from them is "hey, it's all surplus stuff. You get what you get." Nice.
I had the misfortune of having the owner pick up the phone once when I called to inquire on quantity availability of an item. He essentially barked at me for expecting them to have quantity stock of the item (even though it was advertised on their website
in quantity) and went on about how they "buy up the remains of companies going down", and quickly ended the call. Nice.
Their shipping "policy" is equally suspect. You pay a surcharge over the UPS rate and they don't even pack the purchased items competently. That winds up as shipping damage and you get to pick up the phone for another cycle of abuse.
I'd avoid these jokers if at all possible.
This report was posted on Ripoff Report on 03/12/2010 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-electronic-goldmine/scottsdale-arizona-85258/the-electronic-goldmine-electronic-goldmine-ships-defective-damaged-merchandise-with-no-580215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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