Complaint Review: The Enigma Software Group USA LLC - New Haven Connecticut
- The Enigma Software Group USA LLC 24 Dixwell Avenue #159 New Haven, Connecticut U.S.A.
- Category: Computer Software
I purchased Spyhunter anti-spyware software from Egnima on Feb. 15th, 2009. I had it running on my pc on May 25th, 2009 when my PC contracted a very bad malware.
I had to call in a PC tech to my house to clean it out at the cost of $115. I took pictures while the PC Tech was here and cleaning my pC. The logs and malware cleaning info.
I also had Norton Antivirus on my PC, as well, at the time. I wrote to them and asked them for a refund. Without question, they refunded my account right away in full.
I wrote to Egnima and got the same person each time I wrote. Each time, he argued with me and told me it was my fault for contracting the malware and that he "was not going to give" me a refund.
This report was posted on Ripoff Report on 05/30/2009 09:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-enigma-software-group-usa-llc/new-haven-connecticut-06511/the-enigma-software-group-usa-llc-spyhunter-software-does-not-do-what-its-adveritised-to-456984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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