The Fire Fashion Store.com They collected 28.92 from my bank account and have not sent my items I ordered. Internet

I ordered a total of 4 items on the website where they advertise free just pay shipping. I ordered $28.92 worth of shipping charges they said. It was 2 chargeable iphone cases, a mini portable cooler, ice cup maker. I paid with 2 different bank cards and both were charged and no mechandise they don't have a phone number on thier website and they also advertise after you pay you will get a tracking number for your stuff. I didn't get a shipping (tracking number) however I did get a confirmation order number that tells me they already delivered it. I never received anything and I get my mail at a Post Office box. They sent me an email stating maybe my neighbors got it by mistake. Not possible my mail goes to a PO Box and I have sent many emails the only form of contact they give and all I got was it was delivered and also 2 that said sorry it is taking so long they are back logged due to the extreme amount of orders they are receiving. I believe they are lying and they have ripped me off. I will find them sooner or later or maybe Karma will get you. My first order was placed on July 21,2018, then another order on 8-3 and 8-11-18.