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Report: #2137

Complaint Review: The Furniture Ranch - Phoenix Arizona

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  • Reported By: Desert Hills AZ
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  • The Furniture Ranch 1243 W. Union Hills Phoenix, Arizona U.S.A.

The Furniture Ranch Bedroom Furniture Flaws

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We received new bedroom furniture in early January, 2000. Although the overall workmanship is quite good, the following uncorrected flaws still exist:

1. The nightstand has four scratches or minor dents on top drawer. This may have been caused by how the furniture was shipped: it was delivered haphazard on a pickup truck instead of a regular delivery truck most furniture companies use.

2. The armoire has shellac run marks near the top on right and left sides. The two large drawers also have run marks on top.

3. The armoire has two drawers (lower half of unit) that are rubbing against the lower drawers when opened. These drawers should, when opened, move smoothly and not rub against inderlying drawer frames. These will eventually wear if not corrected.

4. We asked the maker to make all six dresser drawers 6" deep. The drawers are actually closer to 4" deep. On his bill, he said he would make the drawers 2" deeper "than the standard 4" deep drawer".

This custom order was paid in full in early January.

We contacted the maker several times since then, and he not only refused to make corrections, but he doesn't want us to call him any more.

This report was posted on Ripoff Report on 04/24/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-furniture-ranch/phoenix-arizona-85027/the-furniture-ranch-bedroom-furniture-flaws-2137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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