Complaint Review: The Grant Mentor - Las Vegas NEvada
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- Author Confirmed
- The Grant Mentor #231, 5348 Vegas Dr., Las Vegas, NEvada U.S.A.
- Phone: 866-407-1028
- Web:
- Category: Corrupt Companies
The Grant Mentor BILLED, did not order, WON'T REFUND. Claimed NO AMERICAN employees Las Vegas although Rep. Said Utah INTERNET
*Author of original report: Grant Mentor UpDate
*Author of original report: Grant Mentor UpDate
*Author of original report: Grant Mentor UpDate
*Author of original report: Grant Mentor UpDate
*UPDATE Employee: We will refund you your money.
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I did not order The Grant Mentor. They billed me $4.95, then 2 weeks later $69.95. I called them and could not get a native English speaker.I asked Customer Service if they had an American working there I could speak to. He snapped, "No! There are NO Americans employed here."
I went through 3 calls, was hung up on twice, and when I told them I did NOT order or want the service, they said, "Yes, you did, and you're paying for it, we NEVER give refunds." Then started quoting the rules again.
This is a BAD company. They do not listen, make no exceptions, do not work with customers, would not allow me to speak to a manager (in fact, told me it would be useless to speak to some one higher up), and are extremely RUDE.
Gayle
Des Moines, Iowa
U.S.A.
This report was posted on Ripoff Report on 03/21/2007 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-grant-mentor/las-vegas-nevada-89108/the-grant-mentor-billed-did-not-order-wont-refund-claimed-no-american-employees-las-ve-240069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Grant Mentor UpDate
AUTHOR: Gayle - (U.S.A.)
SUBMITTED: Monday, April 02, 2007
I am so grateful to Rip-Off Report. I got nowhere with this company until I filed this report. I was never allowed to speak to May, to whom I was referred in The Grant Mentor's rebuttal, and I logged another hour on my cell phone via explaining, re-explaining, holding, and 5 dropped calls on their end.
Thanks, Rip-Off Report. You're the best. I am so glad there is someone fighting for us regular folks. I am CERTAIN I would have gotten no where without you.
Gayle
#4 Author of original report
Grant Mentor UpDate
AUTHOR: Gayle - (U.S.A.)
SUBMITTED: Monday, April 02, 2007
I am so grateful to Rip-Off Report. I got nowhere with this company until I filed this report. I was never allowed to speak to May, to whom I was referred in The Grant Mentor's rebuttal, and I logged another hour on my cell phone via explaining, re-explaining, holding, and 5 dropped calls on their end.
Thanks, Rip-Off Report. You're the best. I am so glad there is someone fighting for us regular folks. I am CERTAIN I would have gotten no where without you.
Gayle
#3 Author of original report
Grant Mentor UpDate
AUTHOR: Gayle - (U.S.A.)
SUBMITTED: Monday, April 02, 2007
I am so grateful to Rip-Off Report. I got nowhere with this company until I filed this report. I was never allowed to speak to May, to whom I was referred in The Grant Mentor's rebuttal, and I logged another hour on my cell phone via explaining, re-explaining, holding, and 5 dropped calls on their end.
Thanks, Rip-Off Report. You're the best. I am so glad there is someone fighting for us regular folks. I am CERTAIN I would have gotten no where without you.
Gayle
#2 Author of original report
Grant Mentor UpDate
AUTHOR: Gayle - (U.S.A.)
SUBMITTED: Monday, April 02, 2007
I am so grateful to Rip-Off Report. I got nowhere with this company until I filed this report. I was never allowed to speak to May, to whom I was referred in The Grant Mentor's rebuttal, and I logged another hour on my cell phone via explaining, re-explaining, holding, and 5 dropped calls on their end.
Thanks, Rip-Off Report. You're the best. I am so glad there is someone fighting for us regular folks. I am CERTAIN I would have gotten no where without you.
Gayle
#1 UPDATE Employee
We will refund you your money.
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Wednesday, March 21, 2007
Sorry for your problems with customer service. Please call back and ask for me, May, and I will refund your money right away. Sorry again, and know we will take care of this for you.
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