Complaint Review: The Grocery Game - Sarasota Florida
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- Author Confirmed
- The Grocery Game www.thegrocerygame.com Sarasota, Florida U.S.A.
- Phone: 626-212-0087
- Web:
- Category: Customer
The Grocery Game- That Trial Is Going To Cost You More Than You Think. Took money out of my account after I canceled. Sarasota Florida
*Author of original report: update...they did refund funds
*Consumer Comment: WAHT EXACTLY DO YOU MEAN BY?
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I signed up for the $1 trial period (this I am convinced is thier bait- now they have your debit card number and will charge you next month no matter what you do).
I found the site unproductive for me so canceled well before the month was up thinking that was that. Then two weeks later I see a $20 charge from the Grocery Game- I will now have to cancel my debit card and get a new one to prevent this company from taking even more money they aren't entitled to and you can't even contact them by phone- I got a number for the company from my bank, but when you call it's just a recording that says all customer service is handled via email.
My advice is DON'T DO BUSINESS WITH THIS COMPANY. I am upset to see that the company has garnered attention from major television programs and newspapers and will be writing letters to those that encourage people to check out this site to point out that they are sending people to a scam.
Dray
Nokomis, Florida
U.S.A.
This report was posted on Ripoff Report on 03/10/2009 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-grocery-game/sarasota-florida/the-grocery-game-that-trial-is-going-to-cost-you-more-than-you-think-took-money-out-of-m-432605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
update...they did refund funds
AUTHOR: Dray - (U.S.A.)
SUBMITTED: Tuesday, March 10, 2009
After some debate via email with the company I received this email and am pleasantly surprised as to be very honest I expected differently but in the interest of fairness to the company want to share this with anyone who reads my original report:
Dear D,
I am unable to locate the cancellation request you are referring to have made on 2/24/09. However, as a courtesy I have cancelled your membership effective today and issued a refund to the charge to your credit card. The account is now closed.
Best regards,
Ultimately, they did what I was requesting and I am very glad.
#1 Consumer Comment
WAHT EXACTLY DO YOU MEAN BY?
AUTHOR: Laurie - (U.S.A.)
SUBMITTED: Tuesday, March 10, 2009
"I am upset to see that the company has garnered attention from major television programs and newspapers and will be writing letters to those that encourage people to check out this site to point out that they are sending people to a scam"
Most of what I have seen on these "Featured on" various TV and NEWS programs - simply means this scam paid for advertising only during these shows.
A LITTLE COMMON SENSE
ADVERTISEMENTS from the Federal Trade Commission website:
The appearance of ads in media outlets that you recognize - like your local newspaper or radio station - is no guarantee of the legitimacy of the company behind the ad.
ADVERTISING TIME AND SPACE is sold to anyone willing to pay for it. The media selling the ad time and space DO NOT LOOK AT THE BUSINESS ITSELF OR INVESTIGATE
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