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Report: #1104495

Complaint Review: The Headshop wigs online - Lindale Texas

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  • Reported By: Patty — San Francisco California
  • Author Not Confirmed What's this?
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  • The Headshop wigs online 12497 CR 452 Lindale, Texas USA

The Headshop wigs online Sent me a synthetic wig when I ordered human hair, and the wig was horrendous. A Wendy Williams wig. If it actually was….? Lindale Texas

*Author of original report: Typo Correction

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I ordered a Wendy Williams wig on line and paid over 150.00 because it was human hair.  When it arrived (and it took a loooong time to arrive - about 10 days)...I pulled it out of the box.  It was a curly wig and you are to mist it with water to get the curl.  I was so excited to get it and wanted to use it that night I misted it to get the curl pattern - and as I was doing that I noticed the tag inside - stating it was 100% synthetic.  i was also disgusted because the wig dig not take on the full look on top - it was like "bald" on top - very thin and not capable of the curly fullness the image depicted.  Well, with the tags off and it misted their policy states they can not accept a return.  

Bottom line - after I let them know what happened all they told me is they went to their warehouse and all the Wendy Williiams wigs stated 0 human hair.  What's that got to do with MY wig?  The wig you sent me is not in your warehouse and obviously somebody made a mistake - I sent the pictures to them but because their manufacturer told them their wigs have the "human hair" tag on it, they, in essence said I was lying.  

Bottom line.  Somewhere along the line something slipped through the cracks and sent me a wig that was not what I ordered, an poorly made.  There is no way to prove that the wig I took tag pictures of is what they sent me but I would not take the effort to tell them or Ripoff Reports such a lie.  That's just what I don't do...

I just want consumers to beware of this company.  I would advise you shop another company with a good reputation.  You may not get what you pay for - and you won't get any sympathy from them if you try to explain the truth.  

 

This report was posted on Ripoff Report on 12/04/2013 11:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-headshop-wigs-online/lindale-texas-75771/the-headshop-wigs-online-sent-me-a-synthetic-wig-when-i-ordered-human-hair-and-the-wig-w-1104495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Typo Correction

AUTHOR: Patty - ()

POSTED: Saturday, December 07, 2013

2nd paragraph states the wigs in their warehouse state "0 human hair" - that was a typo.  They said the wigs in their warehouse state they are "100% human hair."  I didn't see a way to edit my post after having submitted so I'm correcting here.

 

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