The Help Card/ HC Processing This company has really screwed us on our Sleep Number bed! We found all this out little too late though. I was sending more than the pmt and the balance was never decreasing. The compant told me that my acct would be paid off oneday and thats exactly what they said to me. When we purchased the bed I was told that our acct would be paid off in 36 months and that wasnt nothing but a lie!! Tulsa Oklahoma

As a current employee of Select Comfort, I am well aware of the process for financing a bed. It is not very different from buying a car. The most important factors are (1) All of our extended financing offers are on "approved credit as determined by our lenders (2) actually reading the financing applcation terms and conditions when you sign and the the reciept as well. With this stated we use 2 different lending institutions. GE is the first teir bank and the bank that offers the extended no interest financing. For customers who are not picked up by GE there is the secondary lender of HelpCard. They normally offer a maximum of 3 months of no interest. Either way if payments are made in this window then they would be solely towards the principal. Futhermore when a bed purchase is made it is clearly stated on the sales reciept that the customer is given a copy of which bank they are financing with as well as length and period of interest free payments. So all in all there are no deceptive practices just the normal excitement of purchase and a neglect to understand the current credit worthiness as well as reading what is being signed.