The HERO Program Classic Scam! Show all the signs of understanding and a willingness to do good unto people then take them for all they are worth and more. Add to that desire to help by adding the bill to the customer's taxes to give the customer a year to save for the payment without letting them know you are sending paperwork to the state tax board to place a lien on the customer's home adds up to lying and stealing with class! Hope there' s justice for these criminals! Newport Beach California

I have come to understand exactly what a huge scam the "Hero" Program is. No where in my contract for installing AC with them did they say they were going to place a "lien" on my property. Had I not been trying to refinance my property to lower the interest rate, I never would have know that they had submitted paperwork to the state to place a lien on my home! Guess when they stated the amount would be added to my taxes there were, in essence ,

telling me it was a 'Lien". An amount that was to be less than $8,000 quickly added up to $11,845.69 and that amount did not include their fees and administrative cost. And then to find out they had a lien on my home only drove the salt deeper into the wound. By the time I had paid them off, I would have been approaching $20,000. The program is a SCAM!!!!!!! It preys on people desperate need to meet their basic needs of heat and air. There is NOTHING "efficient" about this program.