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Report: #809297

Complaint Review: The Ohio Legal Blank Co., Inc. - Cleveland Ohio

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  • Reported By: Mikey — Fairview Park Ohio USA
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  • The Ohio Legal Blank Co., Inc. 9800 Detroit Avenue Cleveland, Ohio United States of America

The Ohio Legal Blank Co., Inc. National Bank Note Gouging Customers For Profit By Charging excessibe Shipping & Handling Fees Cleveland, Ohio

*Author of original report: Ohio Legal Blank/National Bank Note/Able Stamp Gouging Customers For Profit By Charging Excessive Shipping & Handling Fees Cleveland, Ohio

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Ohio Legal Blank, National Bank Note and Able Stamp charge excessive shipping and handling fees on orders placed online, in writing and over  the phone. This is strictly for the profit of the companies and their officers at customers' expense.

In each case, the Vice President of the companies, Deborah ("Debby") Roberts Luster, who is in charge of the office and retail locations adds a minimum of $1.00, but usually more, onto each shipment, gouging innocent customers under the pretense of "Shipping and Handling" charges. Outgoing packages are normally sent using weighing and labeling systems accessed through UPS.com and Stamps.com. The only "handling" is the placing of merchandise in its box, weighing it and printing a label.

In the cases of orders that customers place in writing, in person or by telephone, the excessive "shipping and handling charges" are added on manually. The ordering protocol that is set up online automatically upgrades shipping charges and adds them top the customers' totals.   

This report was posted on Ripoff Report on 12/14/2011 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-ohio-legal-blank-co-inc/cleveland-ohio-44102/the-ohio-legal-blank-co-inc-national-bank-note-gouging-customers-for-profit-by-charging-809297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Ohio Legal Blank/National Bank Note/Able Stamp Gouging Customers For Profit By Charging Excessive Shipping & Handling Fees Cleveland, Ohio

AUTHOR: Mikey - (USA)

POSTED: Wednesday, December 14, 2011

Ohio Legal Blank, National Bank Note and Able Stamp charge excessive shipping and handling fees on orders placed online, in writing and over  the phone. This is strictly for the profit of the companies and their officers at customers' expense.

In each case, the Vice President of the companies, Deborah ("Debby") Roberts Luster, who is in charge of the office and retail locations adds a minimum of $1.00, but usually more, onto each shipment, gouging innocent customers under the pretense of "Shipping and Handling" charges. Outgoing packages are normally sent using weighing and labeling systems accessed through UPS.com and Stamps.com. The only "handling" is the placing of merchandise in its box, weighing it and printing a label.

In the cases of orders that customers place in writing, in person or by telephone, the excessive "shipping and handling charges" are added on manually. The ordering protocol that is set up online automatically upgrades shipping charges and adds them to the customers' totals.

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