Complaint Review: The Padded Wagon, Inc. - Bronx New York
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- Author Not Confirmed
- The Padded Wagon, Inc. 163 Exterior Street Bronx, New York United States of America
- Phone: 718-585-9445
- Web: www.paddedwagon.com
- Category: Moving Companies
The Padded Wagon, Inc. Thoroughly Corrupt Scamming Lying Moving Company Bronx, New York
*Consumer Comment: Alex thank you for sharing
*UPDATE Employee ..inside information: Who is Alex
*Author of original report: Complaint is Authentic
*UPDATE Employee: Who's ALEX
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The Padded Wagon is a slick corrupt organization that masquerades as a moving company. We were scammed and coerced by Padded Wagon, Inc. into paying a charge that more than DOUBLED the amount of the price GUARANTEED to us in our contract with this moving company. To add injury to injury, the company failed to complete the move.
On 11/27/09, we contracted with the Padded Wagon to have them move our art and household goods from NYC to Florida for $11,000, the "Guaranteed Price (Binding Estimate)" stated in their contract. The $11,000 fee was midway in the cost submitted in the three proposals we received from different moving companies. The deposit we gave to the Padded Wagon was, as requested, 25% of the total amount for the moving services, $2,750.
On the day AFTER our goods were moved out of our NY home, 12/8/09, we received a revised contract from the Padded Wagon entitled "ACTUAL COST" which more than doubled the guaranteed price from $11,000 by adding an ADDITIONAL $12,443 to the total the company demanded that we pay them if we wanted to receive our goods in our new home in Florida. Their revised charge for moving services now came to $23,443. The company representative warned us that our belongings would be placed in storage, for which we would be charged, until we met their demands in full.
We were concerned about getting our household belongings as well as avoiding the significantly increased risks of damage to our marble sculptures in their being moved in and out of a warehouse. I did, therefore, authorize credit card payment for the delivery of our goods, signing myself, "Hostage. . ." with each of many signatures in order to communicate the coercive conditions under which we were required to sign for our goods. This excessive charge violated our written agreement with the Padded Wagon, Inc. as well as the explicit regulations of the Federal Motor Carrier Safety Administration of the U.S. Department of Transportation regarding Guaranteed Price/Binding Estimate.
At present, we and several other scammed consumers have filed complaints with the New York Better Business Bureau against the Padded Wagon. Despite the fact that our complaint was filed more than a year ago, the Padded Wagon has been stonewalling the BBB mediator even though the company promised to settle more than half a year ago. Absolutely nothing they say can be trusted, even in their dealings with the BBB.
This report was posted on Ripoff Report on 02/03/2011 03:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-padded-wagon-inc/bronx-new-york-10451/the-padded-wagon-inc-thoroughly-corrupt-scamming-lying-moving-company-bronx-new-york-690436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Alex thank you for sharing
AUTHOR: Anonymous - (USA)
SUBMITTED: Monday, March 07, 2016
Alex thank you so much for sharing your story. This company is completely corrupt I only wish I had read this before I had a similar experience with them. I was only served lies after lies and extortion that they would auction my belongings. I still don't have my belongings and it has been 8 months. I have been dealing directly with the owner of the company so there's really nowhere else to go except the legal system. I will be filing my own report shortly only hoping to save other people from this nightmare.
#3 UPDATE Employee ..inside information
Who is Alex
AUTHOR: pwmanager - ()
SUBMITTED: Wednesday, November 05, 2014
In over 20Years in the business, I have never heard of anything so ridiculous.
Is Alex and emloyee of Rip off ,or another moving company.
If Alex feels strongly that he was wronged, he should take legal action, any court in the land, if examnined this case would be treated as fairly as any case that arises and I am also sure that the Untied States justice system would come up with a fair solution.
Alex seems to only tell the story of how bad etc we are,alot of customers like Alex ,when they move long distance, they show the estimator only what they want to and try to show as small as possible to get the lowest price.
When the Truck shows up and its much more and now the price changes and of course Alex says I already showed him that etc etc, D.O.T set the tarriff for long distance rates , maybe he should report them also to this wonderfully truthfully website.
Oh and Alex, the reason we have no rating with the BBB is because we decided not to pay there yearly fee any more. When we did we were A+ and now no rating, this tells its own story on the BBB.
#2 Author of original report
Complaint is Authentic
AUTHOR: Alex - (United States of America)
SUBMITTED: Sunday, April 24, 2011
I am Alex and will be happy to supply as many of the unsavory details of the Padded Wagon ripoff as may be requested.
The sales rep who executed the scam on behalf of the Padded Wagon is Mr. Dilraj Gill. The Padded Wagon document with the "Guaranteed Price (Binding Estimate)" is dated 11/11/09 and signed by Mr. Gill. Since we had a guaranteed estimate for our household move and nothing changed between the estimate and the move which took place about 3 weeks later, there is no basis for the change in the fee charged us other than the greed which led this company to violate Department of Transportation regulations regarding guaranteed prices/binding estimates.
In the course of the past year the Better Business Rating for the Padded Wagon has been downgraded from "A+" to "No Rating" due to the backlog of unresolved complaints filed at the BBB against this company. Our Better Business Bureau complaint against the Padded Wagon is #8085523.
#1 UPDATE Employee
Who's ALEX
AUTHOR: pwmanager - (USA)
SUBMITTED: Thursday, February 10, 2011
I find it hard to believe that people can go on to The Rip off Report and make false accusations about companies without, a name, job description, why bill changed in price.
Even Credit card charge back , is questioned before a decision is made.
The Padded Wagon, has been and still is the number one Company for moving in the NYC area,
we pride ourselves on customer satisfaction and price guarantee, as long as the situation is the same as when our estimators first arrive in your home, and we carry out the task that we are asked to do.
If Alex, wants to reveal himself to me, i am sure we can get to the bottom of this one way or another, otherwise i would be tempted to state that this is a bogus report.
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