Report: #1276050

Complaint Review: The Tasting Room

  • Submitted: Wed, December 23, 2015
  • Updated: Wed, December 23, 2015
  • Reported By: LDono — Manchester Connecticut USA
  • The Tasting Room
    6 E 32 Street
    Mahupac, New York

The Tasting Room Lot 18 Unauthorized charge to my credit card, refused to cancel membership Mahupac New York

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I went through Groupon and purchased the wine sample.  I redeemed the Groupon voucher and went through the order process for the wines.  I received the small sample and then the 6 bottles which was part of the Groupon.  I called the Tasting Room to cancel sometime in September.  On September 24, I sent an email to them to cancel.  In October, they mailed me out the wine.  I called them and asked them why they sent it to me.  They told me to refuse the shipment with UPS>  UPS told me that I could not do that.  I called the company back and requested a return label.  They never got back to me and did not send a label.  I did dispute the charge with my credit card company.


I sent an email to Groupon letting them know of the situation.  I filed a complaint with the better business bureau.


I still have the unopened box sitting on my porch.


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