Complaint Review: The Veterans Affairs & Department of Treasury - Washington District of Columbia
- The Veterans Affairs & Department of Treasury 810 Vermont Avenue NW. Washington, District of Columbia United States of America
- Phone: 1-800-827-0648
- Web: http://www.va.gov/
- Category: Liars
The Veterans Affairs & Department of Treasury How the Department of Veterans Affairs & Department of Treasury Screwed me and so many other military service veterans Washington, District of Columbia
*Consumer Comment: Don't just stop with a report here...
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I would like the the US citizens, president, and the leaders of the Veterans Affairs know they screwed me and so many other service members with interest accruing debt. The "Post 9/11 GI Bill" is advertised as a benefit for military veterans that pays for all of college along with a cost of living allowance. At one point in time they offered a $3,000 advance payment that is supposed to go toward cost of living allowance/BAH as opposed to waiting for a monthly payment of $1,300. It is supposed to cover the 3 or 4 future months. Well this is actually a loan in disguise that they want you to pay back. About a year later they sent me a letter stating that I owe VA Debt Managment $3,000. I made a partial payment because money was tight and unemployed. They never gave me a due date/time period to pay it off and a VA representative told be no interest was accruing and to pay it off the best I can. Then I told them that I was moving and gave them a change of address to mail their letters. Naturally, being on a tight buget, and being told there is no particular time to pay it off and no interest accruing, I decided to make small payments over time. After I moved I never got any of their letters and it was impossible to speak to a debt management representative, only a busy tone. Today I found out they turned me into a collections agency, and ruined my excellent credit score, and the Department of Treasury added over $1,000 in penalties and fees. As a result, I can't refinance my home at a lower rate. Ultimately, this was not a benefit as they described, but a high interest loan in disguise that screwed over so many service member and added to their financial problems. One of the root causes of their problems, is their inefficiencies in their operations which is unacceptable to the tax payers out their. Their only form of communication is writing letter while there was no way to contact debt management by phone.
Click on, or copy and paste this link to your URL just to read all testimonies of the exact situation others have faced with the VA: http://www.facebook.com/topic.php?uid=15408433177&topic=14214
Just type in the keyword "$3,000 debt owed to the VA" in a Google search and you can see thousands of more testimonies of this exact same issue from other Vet. All because of the VA's lack of communication.
Now you can see that this is not an isolated incident but widespread screwing over of vets for something they call a benefit. Today I paid off my debt in full on my credit card. Does anyone now how I can fix my credit score (thanks to the VA mass screw up). Having this flag on my credit affect us in so many ways.
This report was posted on Ripoff Report on 02/09/2011 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-veterans-affairs-department-of-treasury/washington-district-of-columbia-/the-veterans-affairs-department-of-treasury-how-the-department-of-veterans-affairs-de-693094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Don't just stop with a report here...
AUTHOR: spc3rd - (USA)
SUBMITTED: Saturday, June 25, 2011
As a Vietnam vet, I have seen firsthand all too often the way the VA will mistreat vets! I strongly suggest you and any other vets who have been jerked around by the VA begin bombarding your respective congressional representatives with massive numbers of letters of complaint against the VA!
You can bet no one from the Department of Veterans Affairs ever looks at this website or any other consumer-complaint site, and neither do our "esteemed" congressional members! They are too busy engaged in their own self-serving, selfish, pursuits to have time for we veterans.
The only time the VA will pay ANY attention to an issue is when major numbers of vets complain to not only members of BOTH houses of congress, but to the news media as well! It makes it a lot harder for them to just "sweep it under the carpet" then! Don't give up!!!
To the members of BOTH houses of congress, I say this: Bear in mind...the 2012 elections are NOT that far off and most vets like me have an excellent memory of what you have done, or failed to do for this country's honored vets!


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