Complaint Review: Theladders.com - New York New York
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- Author Confirmed
- Theladders.com 137 Varick St. New York, New York U.S.A.
- Phone: 646-4531800
- Web:
- Category: Internet Fraud
Theladders.com ripoff Charged me for a full month premium membership but expired the service early and refused any refund citing their terms of service New York New York
*Author of original report: theladders.com makes good
Show customers why they should trust your business over your competitors...
My billing cycle started on Feb 15. theladders.com renewed my membership on 3/17, 4/14, and 5/12. I didn't really use the service in May, but when I tried to log-in, early in June, it said my premium subscription had expired. I contacted theladders.com on 6/7 to advise them I didn't receive my full month. They said their terms of service say they can bill me at any time and withdraw my membership at any time. They said no refund would be offered and offered to start a new agreement with me at $30/month rather than my previous $25.
Margaret
Beverly Hills, California
U.S.A.
This report was posted on Ripoff Report on 06/08/2006 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/theladderscom/new-york-new-york-10013/theladderscom-ripoff-charged-me-for-a-full-month-premium-membership-but-expired-the-servi-195437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
theladders.com makes good
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Sunday, June 18, 2006
I exchanged a few more e-mails with theladders.com, providing them with my billing dates and account termination date. They specificaly told me there would be no refund.. but then 2 weeks later a 1 month refund just showed up on the account. Strange to stonewall me and then later (after it's all over) give me what I asked for up front.
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