Complaint Review: TheLadders.com - New York New York
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- Author Confirmed
- TheLadders.com 137 Varick Street, 8th Floor New York, New York U.S.A.
- Phone: 646-453-1800
- Web:
- Category: Personal Services
TheLadders.com No The Ladders.com is hiding behind their terms and refusing to refund $654 for a Resume that they have done no work on. New York New York
*Author of original report: update
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On Thursday, Feb.7 I signed up with TheLadders.com to have them produce a resume at a cost of $654. They then e-mailed me a blank worksheet to complete in order to actually produce a resume. Less than 24 hours after signing up, I decided to not seek alternate employment and requested to cancel with a refund. I was told that I could not cancel because the terms said so. I appealed to Dorion with The Ladders.com about this business practice and holding a customer hostage.
They have done no work, and actually cannot do any work until a customer returns a completed worksheet. I did not return the worksheet, so they have done nothing toward creating a resume for me. I have been in business for years and would never hold a customer hostage like that.
Doug
Seattle, Washington
U.S.A.
This report was posted on Ripoff Report on 02/12/2008 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/theladderscom/new-york-new-york-10013/theladderscom-no-the-ladderscom-is-hiding-behind-their-terms-and-refusing-to-refund-654-308267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
update
AUTHOR: Doug in seattle - (U.S.A.)
SUBMITTED: Tuesday, February 12, 2008
Decided to proceed with resume service since they are charging me anyway.
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