Report: #1322131

Complaint Review:

  • Submitted: Fri, August 12, 2016
  • Updated: Fri, August 12, 2016
  • Reported By: PAK — Calgary Alabama Canada
    69 Buchanan Street
    United Kingdom accounting@thelotter.comThe Payments Factory LimitedPacNet Services [Europe] Ltd. Probable Lottery Scam - failed to render payment of $50,000 US on US Powerball on July 6/16 Glasgow United Kingdom

*Author of original report:

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On July 6/16 I was advised by (office in London)  that I had won $50,000 US on the Powerball. On July 8/16, I requisitioned payment of the net winnings ($33,042US) and provided them with the requested personal particulars (name & address); bank particulars (name, address, SWFT code and bank code); and bank account particulars (transit & account #); when I had not received payment by July 29/16, I contacted TheLotter and was advised that payment was rendered through another company, The Payments Factory Limited (Glasgow); when I contacted The Payments Factory, they advised me that they had wired the funds to my Canadian Bank, but that I had provided incorrect information (but they could not advise me what information was incorrect) and that the Canadian Bank (CIBC) was holding my money. When I contacted, they advised me that the CIBC had actually returned the money to The Payments Factory a couple of weeks earlier; Adrian, from phoned to confirm that everything was in order and that I could expect to receive payment within a few days. After 10 days, I wrote again to and to The Payments Factory inquiring about payment (ALSO, I HAD PROVIDED ALL OF THE REQUESTED PARTICULARS AT LEAST 3 SEPARATE TIMES) and advising them that I was prepared to sue for payment. Today I was contacted by a Paul Davis from PacNet Services [Europe] Ltd., who claims to hold a doctorate of laws though I am not sure of his company's connection to or to The Payments Factory, to advise me that I could not sue in the United Kingdom and even if I did, my legal costs would exceed the funds in question. However, he also assured me that payment should not take much longer....the same thing which 'Victoria' and "Adrian' from had repeatedly advised me, as well as 'Siobhan' from The Payments Factory. I am inclined to believe that some of the other posted complaints about may be true and that when it comes to paying out the larger prizes, various reasons and excuses are raised or manufactured to explain the non-payment - which leaves me to believe that this may be just  another internet scam....

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Updates & Rebuttals


#1 Author of original report

AUTHOR: - ()

I would like to update my earlier report regarding's non-payment of my $50,000 winnings to confirm that I have now received my payment.

It appears that there was some mutual confusion on both sides, but once R. Paul Davis, Group General Counsel for The PacNet Services Group of Companies intervened personally, the funds were located and duly transferred to my account at Calgary, Alberta, on September 2, 2016.

To that extent, I withdraw my earlier complaint without reservation and recommend to all potential lottery buyers.



Calgary, Alberta

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