Complaint Review: Thillco.com - The Awesome Auger - Internet
- Thillco.com - The Awesome Auger www.buytheauger.com Internet U.S.A.
- Phone: 920-966-6600
- Web:
- Category: Hardware & Tools
Thillco.com And The Awesome Auger Be careful ordering Awesome Augers/Drill/Samurai Shark - Where's my Shark? New York Internet
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Saw a great add on TV about The Awesome Auger.
On April 2, 2008, I ordered 2 Awesome Augers ($19.95 each) for my husband. The promotion on TV also offered a Cordless Power Drill and Auger Set 2 for free. I also ordered the Samurai Shark Single for $10.00.
The shipping costs were really high - $39.95 for the cordless drill, $8.95 on each auger, $7.95 for the set 2, and $4.95 for the shark. But I ordered them anyway, hoping it would really be great for my husband on his birthday.
My husband is happy with the auger, which we received in a timely manner. But, I have never received the Samurai Shark. I have called and email'd and called and email'd. I finally talked to Steve (in the customer service) on May 21, 2008, and he said it would be here in a couple of days.
I sent Thillco an email the first part of June requesting them to cancel the order of the Shark and give me a refund. I have never gotten a response!
Well, it's now June 14, 2008, and I am still waiting for the Shark. I think maybe Thillco is the shark?
Rose
Morgan Hill, California
U.S.A.
This report was posted on Ripoff Report on 06/14/2008 10:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thillcocom-the-awesome-auger/internet/thillcocom-and-the-awesome-auger-be-careful-ordering-awesome-augersdrillsamurai-shark-340359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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